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Elevance Health
Pharmacy Implementation Manager Senior
Career Insights for Client Delivery Director
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Based on Florida data
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What they do
A Client Delivery Director is responsible for managing the operational service and delivery of client accounts and creates strong consultative client relationships that result in long-term client satisfaction and high retention rates.
$152,482 / year median in Florida
+3% projected growth
Job Description
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Pharmacy Implementation Manager Senior Location:
Open Pulsepoint Hybrid :
This role requires associates to be in-office 1- 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance.
- Maintain depth of knowledge of product offerings
- key relationship owner between implementation and product teams to support end-to-end solutioning of service implementations.
- Partner with leadership across business units to identify opportunities and drive progress on overall process improvements to ensure continual, measurable improvement of implementation quality, compliance, and speed of execution.
- Review and/or define functional, usability, reliability, performance, and support requirements related to an implementation.
- Make data-driven decisions and translate data.
- Support operational readiness through feature testing by creating/testing directly or partnering with SME in service area.
- Plans implementation timeline and milestones, tracks progress, monitors and communicates project status, identifies and resolves issues utilizing pre-established governance and stakeholders for escalation and issue resolution.
Minimum Qualifications:
- Requires BA/BS degree in related field with a minimum of 5 years' experience in health insurance field which includes 3 years' experience in leading workstreams an/or solutioning projects ; or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities, and Experiences:
- Graduate degree and/or professional designation related to field.
- Experience with project management.
- Ability to communicate information clearly and concisely, both orally and in writing, in a professional and legal environment.
- Knowledge of Plan policies and procedures in all facets of benefit programs management with heavy emphasis in PBM.
- Formulary, clinical rules, pharmacy claims analysis, and/or prior authorization experience for a pharmacy benefit manager or health plan.
- and making healthcare simpler.
- for our consumers, our associates, our communities and our business.