Inside Sales Manager

JOB SUMMARY

IPG Photonics is seeking a dynamic and results-driven Inside Sales Manager to lead and grow our inside sales team for the LightWELD product line, a revolutionary hand-held laser welder that is transforming the traditional welding industry. In this role, you will manage a team of inside sales representatives, oversee the LightWELD Mobile Demonstration Program, and personally engage in direct sales activities to drive growth. This is a unique opportunity to play a key role in a high-growth, innovative product line while developing a high-performance sales team.

JOB FUNCTIONS

Team Leadership:

Manage, coach, and develop a team of Inside Sales Representatives to meet and exceed sales targets. Foster a collaborative and goal-oriented team environment.

Sales Strategy:

Define and implement sales strategies for the LightWELD product line, focusing on both individual and team goals. Monitor performance metrics and adjust tactics to ensure success.

Lead Management:

Oversee the qualification process for inbound leads from marketing, tradeshows, demonstrations, and events, ensuring timely and effective follow-up by the team.

Demonstration Program Oversight:

Lead the LightWELD Mobile Demonstration Program by managing logistics, scheduling, and coordination with internal departments to optimize the impact of demonstration events.

Customer & Partner Engagement:

Serve as the main point of contact for high-value customers and channel partners, ensuring consistent support and maximizing satisfaction. Identify and propose improvements to enhance customer and partner experiences.

Direct Sales:

Engage in direct sales activities with key accounts, especially blue-chip customers, to drive LightWELD adoption as part of larger solutions and deals.

Cross-Functional Coordination:

Collaborate with Direct Sales, Applications Engineering, and Marketing to align on sales strategies, execute marketing campaigns, and support tradeshows and lead-generating activities.

Sales Development & Reporting:

Work closely with Marketing to develop and execute targeted sales campaigns. Provide regular reports on sales performance, pipeline development, and customer feedback to senior management.

Customer Service Excellence:

Ensure the team provides exceptional customer service, responding promptly to inquiries and delivering a professional experience throughout the sales process.

Product Presentations:

Conduct and oversee product demonstrations and presentations to showcase LightWELD's unique value proposition to customers. Perform other essential duties as assigned.

Education and Experience:

Bachelor's degree in Business 3+ years of sales experience

Knowledge, Skills, and Abilities:

Proven experience in sales management, preferably in a technical or industrial B2B environment. Strong leadership skills with the ability to inspire and develop a sales team. Excellent communication, interpersonal, and negotiation skills. Solid organizational abilities with strong attention to detail. Ability to work both independently and collaboratively within a cross-functional team. Strong analytical and problem-solving abilities. Self-motivation and enthusiasm are essential to generate various sales opportunities. Technical skills and the ability to learn new technologies as required Detailed oriented and strong time management skills. Ability to work independently and in a team environment Ability to multitask and prioritize effectively Strong English language communications skills - written and verbal.

Preferred Qualifications:

MBA preferred. Proficiency in Microsoft Office Suite and CRM software Dynamics 365 Knowledge of industrial equipment or laser technology is beneficial but not required.

Physical Requirements:

Essential physical requirements, such as standing, stooping, or typing Travel requirements up to 25%