Director of Rehabilitation Sales Carelinc Medical Equipment - 3.1 Grandville, MI Job Details 1 day ago Benefits Opportunities for advancement Qualifications Customer communication Full Job Description CareLinc is looking for a strategic and relationship-driven Director of Rehabilitation Sales to join our team! If you're passionate about developing high-performing teams, building strong healthcare relationships, expanding market presence, and driving sustainable growth—this could be the perfect next step in your career. What You'll Do In this key role, you'll: Lead, coach, mentor, develop, and evaluate Assistive Technology Professionals (ATPs) and assigned Rehabilitation personnel. Establish clear expectations and accountability around referral development, patient communication, documentation, sales performance, order follow-up, and professionalism. Conduct regular one-on-one meetings, field ride-alongs, case reviews, and coaching activities to support employee development and performance. Develop and implement short- and long-term sales strategies to increase appropriate patient referrals, expand market share, strengthen referral relationships, and support sustainable revenue growth. Build and maintain strong relationships with Occupational Therapists, physicians, hospitals, schools, case managers, payers, healthcare providers, and community organizations. Support ATPs in developing territory plans, identifying growth opportunities, and establishing strong, ethical referral relationships. Collaborate with Occupational Therapists to improve evaluation coordination, equipment recommendations, supporting documentation, and the overall patient experience. Partner with Service and Repair teams to address equipment concerns, service issues, communication gaps, and opportunities to strengthen referral relationships. Monitor key performance indicators including referral activity, revenue, profitability, open orders, order progression, service delivery, and customer satisfaction. Identify new business opportunities and strategic partnerships that support appropriate rehabilitation referrals and organizational growth. Collaborate with Marketing on referral outreach, targeted education, community initiatives, and programs that promote CareLinc's rehabilitation services. Participate in community outreach, educational activities, and relationship-building opportunities with referral sources and other stakeholders. Ensure sales and referral-development practices remain clinically appropriate, patient-centered, ethical, and compliant with applicable regulatory, accreditation, licensing, and payer requirements. Partner with leadership and operational teams to identify performance-improvement opportunities and improve service delivery. What We're Looking For Associate's degree or higher in Business Administration, Supply Chain Management, or a related field; equivalent education and experience will also be considered. Minimum of 5 years of progressively responsible experience in rehabilitation, complex rehabilitation technology (CRT), durable medical equipment (DME), healthcare sales, or a closely related field preferred. Previous leadership, supervisory, or team-development experience strongly preferred. Demonstrated ability to lead, coach, develop, and hold sales professionals accountable for performance and results. Experience working with or supporting Assistive Technology Professionals, Occupational Therapists, physicians, case managers, healthcare facilities, and other referral partners preferred. Strong communication, relationship-building, analytical, and problem-solving skills. Ability to manage multiple priorities while maintaining a high level of professionalism and attention to detail. Ability to work collaboratively with patients, families, referral sources, healthcare providers, payers, community partners, and internal stakeholders. Why CareLinc? Our mission is to be Partners in your CARE , providing independence and dignity through Community, Accountability, Relationships, and Empathy . At CareLinc, you'll join a purpose-driven organization where your work directly supports our patients, referral partners, and teams. Perks & Benefits Competitive compensation Growth and advancement opportunities Collaborative, supportive team culture Continuing education and professional development Opportunity to make a meaningful impact on patients and the rehabilitation community Leadership opportunity within a growing rehabilitation program