A Catering Sales Manager solicits new catering customers through traditional and non-traditional sales techniques. Other important duties include booking, selling, planning and coordinating all special social events while assuring the highest level of customer service.
Description Concord Hospitality is seeking a proactive and results-driven Catering & Sales Manager to lead social and corporate catering events, including guest room bookings. This role combines sales, event management, and guest service, with a focus on maximizing revenue and delivering exceptional experiences. A flexible schedule, including weekends (and peak-season Tuesday-Saturday), is required.
Key Responsibilities:
Sell and manage social and corporate catering events, including guest rooms, banquet food & beverage, and upselling contracted groups Negotiate contracts, suggest menus, and coordinate room setups according to policy and client needs Collaborate with hotel departments to ensure flawless event execution and guest satisfaction Generate new business through solicitation, networking, and follow-up with past clients Finalize and distribute Banquet Event Orders (BEOs) and maintain accurate event records Lead pre-event, on-site, and post-event communications to ensure service excellence Monitor budgets, sales quotas, and revenue opportunities; implement strategies to increase catering revenue during low-demand periods Conduct site tours for prospective clients and facilitate client meetings as needed Train, delegate, and guide staff to ensure smooth operation of events and service standards
Qualifications:
Minimum 2 years' experience in catering sales, hotel convention services, banquet management, hotel sales, or culinary arts (or equivalent combination of education and experience) Strong communication, negotiation, and organizational skills Ability to work a flexible schedule and thrive in a fast-paced environment Guest-focused with attention to detail and a commitment to delivering outstanding service Why Join Concord? We offer competitive wages and a comprehensive benefits package for full-time associates, including: Medical, dental, vision, life, and disability insurance 401(k) with company match Tuition assistance Discounted hotel stays Training, development, and career advancement opportunities This position is eligible for a performance-based bonus, contingent upon the successful attainment of established objectives and eligibility Our culture is built on five
Cornerstones:
Quality, Integrity, Community, Profitability, and Fun . At Concord, we value and support our associates, offering opportunities for growth while fostering a fun and engaging workplace. Inspire greatness in your team Encourage and support team members to reach their full potential Create a work environment that is a Great Place to Work for ALL Lead with integrity, transparency, respect, and professionalism Care for your team, and their families We are Concord! We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a "Great Place to Work for All." Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
