Hotel Sales Manager

The Saratoga Arms Hotel is a luxury boutique hotel that gives guests a quiet, relaxing and restorative vacation experience. We make sure our guests have an excellent stay in Saratoga Springs, providing sumptuous rooms, high end amenities, friendly service and a farm-to-table food experience for breakfast and evening cocktails. We spoil our guests with unparalleled advice about and access to all that Saratoga Springs has to offer: fabulous restaurants, historic sites, performing arts venues and the famed Saratoga Race Course. As we continue to provide exceptional service, we need a motivated sales manager to join our growing team.

PAY STRUCTURE

o $45k - $50k base pay, plus commission

OVERVIEW

As a sales manager for the Saratoga Arms Hotel, you'll be responsible for bringing groups to the Saratoga Arms Hotel including small meetings, social and corporate retreats, city-wide overflow business, social and wedding groups. Your goal will be to increase the hotel's annual revenue with additional unrealized revenue streams. Your success will help the Saratoga Arms Hotel position itself as the premiere luxury hotel in Saratoga Springs.

BENEFITS

We ask a lot of our employees, and we give a lot in return. In addition to our competitive starting wage, earned incentives and longevity pay we offer additional perks including: o Health Insurance o

SIMPLE IRA

with Company Match o

Vacation Accrual:

start accruing vacation time immediately! o

Telehealth Benefit:

automatic enrollment in Teladoc, a telehealth platform for whole-person medical, mental health services, dermatology and nutrition, paid for by Saratoga Arms. o

Holiday Pay:

OT pay on six major federal holidays. o Uniform Reimbursement o

Giftogram Monthly Stipend:

money to use on brands such as: Amazon, Target, Walmart, DoorDash, Visa and more! o

Daily Pay Program:

access immediate payroll funds at the end of each work day o Daily Shift Meal and Weekly Family Meal Program o

Stay Benefits:

discounts for employee's friends/family to stay throughout the year. Annual complimentary stay for employee and one guest. o Access to our Non-Pay Day, No Interest Loan Program o

Referral Bonuses:

incentive pay to help us build our guest-focused team. o

Development Opportunities/Tuition Reimbursement:

expand your skill set.

REQUIREMENTS

Please keep the following in mind as you submit your application: o

Experience:

minimum of 3 years in a hotel sales role required. o

Education :

an associate's degree is required, a bachelor's degree is ideal. o

Skills :

you'll understand how to address a guest's questions or concerns. You'll understand how to balance competing priorities in this fast-paced role. You know how to speak to guests in a clear, concise and compelling way. o

Characteristics:

you embody hospitality and aim to serve others in everything you do. You're motivated to provide guests with an exceptional stay experience.

RESPONSIBILITES

• Identifies, solicits & closes new and repeat group business including corporate meetings, retreats (social and business), transient/overflow business, micro-weddings, social events
• Pursues new revenue opportunities by soliciting new businesses, industries or individuals that would value our property and offerings
• Strives to exceed monthly, quarterly & annual sales goals
• Maintains close working relationships with Saratoga Chamber of Commerce, Saratoga Convention and Tourism Bureau, area lodging partners, event venue facilities and attractions
• Serves as an ambassador for Saratoga Arms and Saratoga Springs, connecting sales clients with other area businesses to round out their programming
• Facilitates site tours with potential clients showcasing the Saratoga Arms Hotel
• Supports service for all confirmed groups in coordination with Operations Manager, Concierge and Executive Chef
• Aligns with the GM on pricing and block strategies to maximize hotel's annual revenue
• Participates in monthly marketing meetings to develop campaigns to support sales goals
• Attends industry events throughout the year, maintaining a constant presence with industry peers in Saratoga and beyond
• Maintains diligent notes in company CRM and PMS The Saratoga Arms Hotel is an equal opportunity employer that is committed to diversity and inclusion in the workplace.

We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. The Saratoga Arms Hotel makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Job Type:

Full-time Pay:

$45,000.00 - $55,000.00 per year

Benefits:

401(k) 401(k) matching Employee assistance program Employee discount Flexible schedule Health insurance Paid time off Paid training Professional development assistance Referral program

Work Location:

In person