HVAC Regional Training Manager (Northeast Region - NY, NJ, NH, PA)

Company DescriptionYork Factory Direct is a division of BOSCH Home Comfort Group, operating as a factory-owned distribution channel dedicated to serving contractors and dealers. We provide a comprehensive range of residential and light commercial solutions, along with parts and supplies, ensuring reliable access to high-quality products. With store locations strategically positioned across North America and a rapidly expanding footprint, York Factory Direct is committed to delivering exceptional service, trusted expertise, and industry-leading support to our partners.

We Are BoschAt Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry.

Let's grow together, enjoy more, and inspire each other. Work #LikeABoschReinvent yourself: At Bosch, you will evolve.

Discover new directions: At Bosch, you will find your place.

Balance your life: At Bosch, your job matches your lifestyle.

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Be yourself: At Bosch, we value values.

Shape tomorrow: At Bosch, you change lives.

Job DescriptionThe HVAC Regional Training Manager delivers sales, operational, and business training programs for Factory Direct store employees, Store Managers, Territory Managers, contractors, and dealers across the Northeast region (NY, NJ, NH, PA). This role focuses on building sales capability, improving operational excellence, and driving business results through effective training delivery, needs analysis, and program management. The position requires extensive travel between store locations and strong expertise in HVAC wholesale distribution sales and operations.

KEY RESPONSIBILITIES

TRAINING DELIVERY

& FACILITATIONDeliver engaging sales and operational training to Territory Managers, Counter Sales Associates, contractors, dealers, and store personnelTrain on product features, advantages, and benefits to enable effective selling of HVAC equipment with basic understanding of HVAC systemsFacilitate Kitchen Table Sales training and emerging B2B/B2C sales methodologies for contractorsProvide counter sales training focused on contractor engagement and increasing lines per orderDeliver business training, operational procedures, and Cloud Suite Distribution (CSD) systems trainingAdapt facilitation approach based on audience needs using adult learning principles

TRAINING MANAGEMENT

& ADMINISTRATIONManage all training through Litmos Learning Management System including enrollment, tracking, and completion verificationEnsure training completion across all Factory Direct stores in the regionSchedule and coordinate training sessions across multiple locationsMonitor training effectiveness and impact on sales and operational metrics

NEEDS ANALYSIS & PROGRAM

IMPROVEMENTConduct ongoing needs assessments by observing store operations and engaging with stakeholdersProactively identify training gaps that impact sales performance and operational efficiencyCollaborate with Operations Directors, Store Managers, and Territory Managers to understand business challengesDevelop and update training content when programs need enhancementProvide recommendations for new training initiatives based on identified needs

STAKEHOLDER

COLLABORATIONPartner with Factory Direct leadership to align training with business objectivesBuild credibility with Territory Managers, contractors, and store personnel as a trusted advisorCollaborate with Learning & Development team to share best practicesRespond professionally to feedback and adjust training approaches accordingly

TRAVEL & REGIONAL

COVERAGETravel extensively (65-75%) throughout the Northeast region to provide on-site training and support at Factory Direct locationsMaintain flexibility to adjust schedule based on training needs, new store openings, and business prioritiesQualifications

REQUIRED QUALIFICATIONS

High school diploma or equivalent required; associate or bachelor's degree preferredMust live near a major airport for quick travel options to Factory Direct stores3+ years of sales experience in HVAC wholesale distribution or related industry3+ years of operational experience in HVAC distribution, counter sales, or territory management3+ years of experience delivering training to adult learners in a professional settingValid driver's license with clean driving record

SALES & OPERATIONAL

EXPERTISEStrong understanding of HVAC contractor business models and buying behaviorsProven success in B2B sales, preferably selling HVAC equipment to contractors and dealersKnowledge of wholesale distribution operations, counter sales processes, and territory managementUnderstanding of how to increase sales effectiveness and lines per order in counter sales environmentsFamiliarity with evolving sales methodologies including Kitchen Table Sales and modern B2B/B2C approaches

TRAINING & FACILITATION

SKILLSDemonstrated ability to facilitate engaging training sessions using adult learning principlesStrong presentation and communication skills with ability to influence and inspireExperience using Learning Management Systems for training administration and trackingProficiency creating training materials using Microsoft Office (PowerPoint, Word, Excel)Ability to translate product features into compelling advantages and benefitsAdditional InformationEqual Opportunity Employer, including disability / veterans •Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date. Your well-being matters at Bosch! We offer a competitive compensation and a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. We're investing in your success!