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Robert Half

Field Service Sales Manager

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What they do

A Sales Manager plans and directs sale of products or services to customers. Coordinates sales distribution. Establishes sales territories, quotas and/or goals for staff, and provides training for sales representatives. Analyzes sales data to monitor customer preferences and develops strategies for increasing sales..

$119,020 / year median in Pennsylvania

-5% projected decline

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Job Description

We are looking for a Field Service Sales Manager to drive growth in the aftermarket service business while building trusted partnerships with industrial customers in Bethlehem, Pennsylvania. In this role, you will combine commercial insight with technical understanding to uncover service opportunities that improve equipment performance, limit unplanned outages, and support long-term asset reliability. This position is ideal for a sales specialist who is comfortable in the field, skilled at consultative selling, and motivated by creating lasting value for manufacturing clients.

If you are already in contact with one of our Recruiting Managers, please reach out to them directly to discuss this opportunity. If not, for immediate consideration, please apply or call Warren Knight at 484-214-2624
Responsibilities:
  • Create and carry out a territory growth strategy focused on expanding service-related revenue across assigned accounts.
  • Engage manufacturers to uncover needs tied to maintenance programs, repair work, replacement parts, equipment enhancements, and modernization initiatives.
  • Develop productive relationships with plant leadership, maintenance teams, engineering contacts, and procurement stakeholders.
  • Visit customer facilities to assess equipment conditions and recommend practical service solutions that improve uptime and operating efficiency.
  • Prepare service proposals, pricing packages, and contract terms, then guide negotiations through to close.
  • Work closely with operations, engineering, and project teams to support smooth delivery and a strong customer experience after the sale.
  • Maintain accurate pipeline activity, account updates, and revenue forecasts within the company CRM system.
  • Track customer feedback and identify additional ways to strengthen account retention and long-term partnership value.
  • Stay current on industry developments, competitor activity, and evolving market demands to refine sales strategies.
  • Represent the organization in trade events, customer meetings, and other industry-facing engagements to generate business opportunities.