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RC
Right Coach Right Time
Retail Sales Manager
Career Insights for Sales Manager (General)
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Scorecard
Based on Pennsylvania data
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What they do
A Sales Manager plans and directs sale of products or services to customers. Coordinates sales distribution. Establishes sales territories, quotas and/or goals for staff, and provides training for sales representatives. Analyzes sales data to monitor customer preferences and develops strategies for increasing sales..
$119,020 / year median in Pennsylvania
-5% projected decline
Job Description
Position Overview This role works the front of house in a retail based environment in the home improvement space. On top of salary, there are also spiffs and commissions of 3% on sales. This person tends to make 75K+ in first year! Key Responsibilities Sales Leadership & Team Management Lead, coach, and manage the showroom sales team, ensuring strong product knowledge, customer engagement, and consistent sales performance Set and monitor sales goals, pricing strategies, and revenue targets for the location Review and approve quotes, discounts, special pricing, and large transactions generated by the sales team Train staff on flooring, carpet, and related product lines to ensure expert-level customer guidance Develop a culture of accountability, professionalism, and customer-first service Showroom & Front-of-House Operations Oversee day-to-day showroom operations, ensuring smooth workflow between sales, purchasing, and fulfillment Manage scheduling, floor coverage, and staff productivity Ensure the showroom floor remains well-organized, visually appealing, and properly merchandised Inventory Strategy & Pricing Own inventory management for the location, ensuring the correct product mix across price points Monitor stock levels and coordinate with purchasing to maximize product availability and minimize excess inventory Analyze sales trends to adjust inventory levels and maintain optimal turnover Implement pricing strategies to remain competitive while protecting margins Inventory Control & Operational Oversight Establish and enforce inventory control procedures to reduce shrinkage and errors Approve purchase orders, inventory adjustments, and transfers Conduct regular inventory audits and reconciliation Ensure operational compliance with company policies and financial controls Performance & Profitability Monitor key performance indicators including sales volume, margins, inventory turnover, and team productivity Identify opportunities to increase revenue, improve operational efficiency, and enhance customer experience Collaborate with ownership or senior leadership to develop strategies for location growth Qualifications 5+ years of experience in flooring, carpet, home improvement retail, or building materials sales leadership Proven experience managing sales teams and retail showroom operations Strong knowledge of inventory management, pricing strategies, and margin optimization Experience approving quotes, pricing adjustments, and managing sales pipelines Excellent leadership, communication, and customer service skills Ability to balance sales leadership with operational oversight Strong organizational and problem-solving abilities