Sales Manager

Job Title:

Sales Manager Department:

ND Sheets Reports to:

General Manager Location:

Langhorne, PA Position SummaryThe Sales Manager is responsible for driving revenue growth, developing strategic customer relationships, and leading the sales function within a corrugated box manufacturing environment. This role focuses on expanding market share, managing key accounts, and aligning customer needs with plant production capabilities. CompensationThe actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At ND Paper, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. About UsND Paper is a leading manufacturer of high-quality pulp, paper, and packaging products in the United States, generating over half a billion dollars in annual sales. As a wholly owned subsidiary of Nine Dragons Paper (Holdings) Limited the largest containerboard producer in the world ND Paper is part of a global network committed to excellence and innovation. With two integrated pulp and paper mills in Rumford, Maine and Biron, Wisconsin, a packaging plant in Sturtevant, Wisconsin, and two sheeting facilities in Langhorne, Pennsylvania and Fairmont, West Virginia, the ND Paper family produces nearly one million tons of products annually. Our 1,100 dedicated employees are the heart of our operations, and we are committed to fostering positive work environments where individuals can advance and thrive. At ND Paper, we are investing in our future, and that starts with our staff.

Key Responsibilities & Expected Results:

Demonstrate safety as a core value and establish a safe work environment by actively leading the safe execution of work. Establish, implement and lead the business sales and marketing strategy. Collaborate with the general manager and other lead team members to ensure the sales strategy aligns with business capabilities.

Develop sales teams ability to make the technical sale. In conjunction with the general manager, develop and implement sales and customer retention and development strategies. Execute sales and marketing plan for profitable, sustainable growth.

Recruit, develop and lead sales talent ensuring sales targets are consistently met.

Direct channel development activity and coordinate sales distribution by establishing expectations for the sales team for territories, sales quotas, sales growth and profitability. Collaborate with the general manager and client solutions manager to ensure coordination of and timely response to RFPs and RFIs.

Monitor and report on customer satisfaction and remedy any deficiencies through collaboration with the management team.

Develop sales budgets, identifying segments, customers, footage, revenue and profitably. Ensure effective communication for business development activities and onboarding new customers. Conduct effective routine sales meetings and sales development for the sales team.

Develop and maintains sales reports.

Develop, communicate, maintain and adapt sales and marketing strategic plan.

Make sound financial decisions considering implications to both sales growth and profitability. Plan and forecast sales volume. Represent the business at trade shows, associations and other external events. Perform analysis to identify and improve items and business segments generating poor financial results. Routinely meet and maintain relationships with top customers and assist sales team with customer meetings, negotiating and closing business. Deliver sales presentations to prospects and customers. Monitor and report to the management team the competitive environment. Prepare sales reports, indicating sales volume, possible prospects and markets and areas to gain share with current customers.

Monitor T&E expenses for self and team; ensures adherence to all company policies and procedures. Key Performance Indicators Adherence to pricing guidance set by GM and FinanceRevenue Growth to fill a new plant %, MSF, $ amounts may varyNew Business Development - # of new accounts, # prospects converted to leads and opportunities, and overall sales funnel performance Quote to Order Conversion RatioForecast Accuracy - 90%Qualifications and SkillsEducation and ExperiencePrevious corrugated sales management experience.

Previous corrugated selling experience.5 to 10 years in a leadership position. Bachelors degree required. Technical SkillsAbility to use IT systems, including Microsoft Office, human capital management systems, manufacturing systems and SAP.Core Competencies Proven ability to develop and convert sales opportunities. Demonstrated ability to direct and mentor sales team to achieve sales expectations.

Possesses the ability and desire to personally make the sale and retain the customer. Relationship leader with business acumen. Develop, understand and effectively communicate the businesses value proposition.

Demonstrated capability to make the technical sale.

Creative thinker able to solve customers packaging challenges. Proven ability to assimilate information quickly. Superior interpersonal and communication skills; natural presenter. Systems savvy; ability to navigate job bid templates, develop responses and meet deadlines.

Proven knowledge of the business environment.

Exhibit integrity and trust.

Ability to create coherence in ambiguous situations. Success Profile Defines and drives target market strategyEstablishes structured sales funnel management processImplements weekly pipeline reviews with clear stage definitionsBuilds standard work for quoting, follow-ups, and account managementAligns commercial efforts with plant capabilities and constraintsRecruits and develops hunters + account managersHolds team accountable to quota + behavior metricsManage customer relations to strengthen our value proposition and brandWorking ConditionsHybrid one day onsite required on plant site Attributes for SuccessHard work tackle each task with determination, passion and creativity; the willingness to put in whatever effort is required to successfully complete the job at hand.

Pursuit of Excellence strive to consistently exceed expectations in our day-to-day work and outperform our competitors in the marketplace, regarding work and company achievements as a collaborative goal with the desire to go above and beyond.

Integrity - treat the company and teammates with upmost respect, operating on strong moral codes to drive company values and culture. Sense of Urgency drive forward each day with speed, agility, and flexibility to capture unrealized opportunities and avoid potential risks for the business. Entrepreneurial Spirit act like an owner, challenging the status quo, asking the right questions, and actively seeking ways to innovate and improve.

Adaptability be fluid with ND Papers continuous evolution while driving change in a fast-paced environment, equipped with the ability to acclimate quickly. Servant Leadership set an example by implementing meaningful leadership with heart, empathy, foresight and stewardship.

ND Paper Benefits We offer a comprehensive benefits package that includes:

Medical, dental, and vision insurance as well as voluntary benefits such as accident insurance, hospital indemnity, and critical illness for you and your family. Financial protection benefits, including life insurance, disability insurance, and business travel accident insurance. Tax advantaged accounts such as Healthcare and Dependent Care Flexible Spending Account (FSA). Paid holidays, personal days, and vacation days to support work-life balance. A 401K retirement plan with a company match and annual fixed contribution Wellness programs with incentives and an on-site clinic available at our Rumford and Biron location. Enjoy competitive salaries, comprehensive health benefits, and paid time off. Discover more about our benefits and how we support our team by visiting 2026 Benefits . Come be a part of our team and grow with us!

ApplyPlease submit your resume, and salary requirements to https://us.ndpaper.com/careersNo unsolicited resumes - ND Paper does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume you submit to us will immediately become the property of ND Paper. If you would like to become a recruiter for ND Paper, please contact us and we will agree in writing to terms and the specific job roles for which you are authorized to recruit.