Hotel Sales Manager

Hotel Sales Manager•

Sttupa Estate Napa Valley Location:

Napa Valley, California (On-site)

Employment Type:

Full-Time, Salaried Compensation:

Competitive salary + annual performance bonus + medical benefits About Sttupa Estate Napa Valley Sttupa Estate Napa Valley is an exclusive luxury retreat offering an intimate, high-touch guest experience in one of the world's most distinguished wine regions. Rooted in refined hospitality and elevated design, Sttupa Estate delivers a private, curated experience for discerning travelers seeking serenity, authenticity, and exclusivity in Napa Valley. Position Overview The Sales Manager is a key leadership role responsible for driving revenue growth and supporting the overall success of Sttupa Estate Napa Valley. The primary focus of this position is to lead all direct sales efforts to increase occupancy, revenue, and high-value bookings while maintaining alignment with the estate's luxury brand identity. Due to the boutique nature of the property, this role also requires active operational support in guest services and food & beverage operations as needed to ensure seamless guest experiences. This is an on-property role. Remote work is not available. Key Responsibilities Sales Strategy & Planning Develop and execute an annual strategic sales and revenue plan aligned with marketing and ownership objectives Participate in annual budgeting, forecasting, and revenue planning processes Establish clear sales goals, performance metrics, and expense budgets Contribute to overall hotel business strategy and revenue optimization initiatives Sales Execution & Market Development Lead all direct sales activities to grow occupancy and revenue Develop and present a compelling luxury sales narrative aligned with brand identity (in collaboration with established branding guidelines) Manage and grow repeat guest and VIP client databases within the PMS system Increase whole-house buyouts and private estate bookings Develop and expand small group, weddings, and special event segments Grow business through luxury travel advisors, consortia, and high-end travel markets Build relationships with key Napa Valley demand generators including Visit Napa Valley, Napa Valley Vintners, and tour operators Establish partnerships with regional wineries and wine clubs to drive occupancy Develop relationships with local influencers, business leaders, and wine industry professionals Conduct property tours and site visits for prospective clients and partners Represent Sttupa Estate at industry and community events Guest & Operational Support Support guest services operations to ensure exceptional guest experiences Assist food and beverage operations as needed during high-demand periods Collaborate closely with on-site teams to ensure seamless service delivery Engage directly with guests to strengthen relationships and drive referrals Public Relations & Brand Representation Support and help manage the annual Public Relations strategy Act as on-property liaison for PR agency coordination and daily activities Assist in PR planning, goal setting, and execution tracking Manage PR-related budget oversight in collaboration with leadership Serve as primary on-property contact for media and PR needs Qualifications 2-5+ years of experience in luxury hospitality sales, hotel sales, or destination resort environments Proven track record of driving revenue growth and high-value bookings Strong understanding of luxury travel market segments and high-net-worth clientele Experience with CRM or PMS systems Excellent communication, negotiation, and relationship-building skills Ability to work in a fast-paced, hands-on boutique hospitality environment Flexible availability, including weekends and holidays as required Additional Requirements Must be able to work on-site in Napa Valley This is not a remote position Ability to support operational functions in a small-team environment is essential Strong alignment with luxury service standards and guest-first philosophy What We Offer Competitive base salary Annual performance-based bonus opportunity Medical benefits Opportunity to work in a premier luxury estate environment in Napa Valley Direct impact role in shaping the growth of an emerging luxury hospitality brand

Pay:

$75,000.00

• $85,000.

00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person Hotel Sales Manager Sttupa Estate Napa Valley 6380 Silverado Trail, Napa, CA 94558 $75,000

• $85,000 a year
• Full-time $75,000
• $85,000 a year
• Full-time Hotel Sales Manager

•

Sttupa Estate Napa Valley Location:

Napa Valley, California (On-site)

Employment Type:

Full-Time, Salaried Compensation:

Competitive salary + annual performance bonus + medical benefits About Sttupa Estate Napa Valley Sttupa Estate Napa Valley is an exclusive luxury retreat offering an intimate, high-touch guest experience in one of the world's most distinguished wine regions. Rooted in refined hospitality and elevated design, Sttupa Estate delivers a private, curated experience for discerning travelers seeking serenity, authenticity, and exclusivity in Napa Valley. Position Overview The Sales Manager is a key leadership role responsible for driving revenue growth and supporting the overall success of Sttupa Estate Napa Valley. The primary focus of this position is to lead all direct sales efforts to increase occupancy, revenue, and high-value bookings while maintaining alignment with the estate's luxury brand identity. Due to the boutique nature of the property, this role also requires active operational support in guest services and food & beverage operations as needed to ensure seamless guest experiences. This is an on-property role. Remote work is not available. Key Responsibilities Sales Strategy & Planning Develop and execute an annual strategic sales and revenue plan aligned with marketing and ownership objectives Participate in annual budgeting, forecasting, and revenue planning processes Establish clear sales goals, performance metrics, and expense budgets Contribute to overall hotel business strategy and revenue optimization initiatives Sales Execution & Market Development Lead all direct sales activities to grow occupancy and revenue Develop and present a compelling luxury sales narrative aligned with brand identity (in collaboration with established branding guidelines) Manage and grow repeat guest and VIP client databases within the PMS system Increase whole-house buyouts and private estate bookings Develop and expand small group, weddings, and special event segments Grow business through luxury travel advisors, consortia, and high-end travel markets Build relationships with key Napa Valley demand generators including Visit Napa Valley, Napa Valley Vintners, and tour operators Establish partnerships with regional wineries and wine clubs to drive occupancy Develop relationships with local influencers, business leaders, and wine industry professionals Conduct property tours and site visits for prospective clients and partners Represent Sttupa Estate at industry and community events Guest & Operational Support Support guest services operations to ensure exceptional guest experiences Assist food and beverage operations as needed during high-demand periods Collaborate closely with on-site teams to ensure seamless service delivery Engage directly with guests to strengthen relationships and drive referrals Public Relations & Brand Representation Support and help manage the annual Public Relations strategy Act as on-property liaison for PR agency coordination and daily activities Assist in PR planning, goal setting, and execution tracking Manage PR-related budget oversight in collaboration with leadership Serve as primary on-property contact for media and PR needs Qualifications 2-5+ years of experience in luxury hospitality sales, hotel sales, or destination resort environments Proven track record of driving revenue growth and high-value bookings Strong understanding of luxury travel market segments and high-net-worth clientele Experience with CRM or PMS systems Excellent communication, negotiation, and relationship-building skills Ability to work in a fast-paced, hands-on boutique hospitality environment Flexible availability, including weekends and holidays as required Additional Requirements Must be able to work on-site in Napa Valley This is not a remote position Ability to support operational functions in a small-team environment is essential Strong alignment with luxury service standards and guest-first philosophy What We Offer Competitive base salary Annual performance-based bonus opportunity Medical benefits Opportunity to work in a premier luxury estate environment in Napa Valley Direct impact role in shaping the growth of an emerging luxury hospitality brand

Pay:

$75,000.00

• $85,000.

00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person