Senior Sales & Conference Manager

Senior Sales & Conference Manager Equinox Hospitality Arlington, TX Job Details Full-time 1 day ago Benefits Flexible schedule Qualifications Term negotiation Strategic management Customer relationship building Operations management Phone communication Sales management Catering Identifying new business opportunities Employee relations Greeting customers Fundraising events Filing Routine inspections Managing hospitality teams Client relationship development Sales team management Event vendor coordination Performance management Business development Customer relationship management Revenue target achievement Organizational skills Prospecting Contracts Cleaning Hotel customer satisfaction operations Deposits Employee engagement Senior level Leadership Full Job Description Job Summary The Senior Sales & Conference Manager is responsible for proactively soliciting and securing new business opportunities while overseeing the planning and execution of meetings and events from initial client contact through successful completion. This role combines strategic sales skills with conference and catering execution responsibilities to maximize revenue, enhance client relationships, and ensure exceptional guest experience. Key responsibilities include generating group and catering revenue, managing group room blocks, negotiating contracts, overseeing event detailing and execution, and ensuring seamless communication between clients and hotel operations teams. The Senior Sales & Conference Manager serves as a liaison between sales, and all hotel departments to ensure. Provides leadership and operational oversight for the Sales and Catering team in the absence of the Director of Sales, ensuring continuity of service, team support, and achievement of departmental objectives. The ideal candidate is a proactive, independent, and detail-oriented hospitality professional with strong sales skills, exceptional organizational abilities, and a commitment to delivering outstanding customer service. This role requires leadership, strategic thinking, revenue generation expertise, and the ability to manage multiple priorities. Activities & Responsibilities Primary focus for this role includes soliciting and servicing local events, corporate meetings, galas, weddings, fundraisers, and day meetings while growing overall hotel revenue. Proactively identify, solicit, and secure new business opportunities to achieve individual and hotel revenue goals. Manage group room block management to maximize occupancy and profitability. Organize bookings from date of booking through departure, including meeting requirements, guest room requirements, food and beverage, and audio-visual needs. Ensure appropriate upselling opportunities are identified to maximize revenue potential. Lead contract negotiations for catering events, group bookings, and event space while maximizing profitability. This role will involve servicing all meetings, conferences and events. Organize bookings from date of booking to departure, including meeting requirements, guest room requirements, guest room pickup, food and beverage, and audio visual. Create detailed floor plans, resumes, and banquet event orders for seamless execution of programs. Conduct memorable pre-planning tours, pre/post pre-conferences, and tastings. Engage and encourage team members by being a role-model. Establish and maintain a rapport with all clientele and internal hoteliers. Flexible Schedule which includes working events over evenings and weekends as needed. Effectively handle multiple programs and ensure the successful completion of all job duties Phone client and maintain effective communication throughout planning and while on site make them comfortable to call your cell phone. Maintain complete knowledge of and comply with all departmental policies/service procedures/standards Anticipate guests? needs, respond promptly and acknowledge all guests Maintain positive guest and colleague relations at all times Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries Resolve guest complaints, ensuring guest satisfaction Daily scheduled group functions, times, locations, amount of people and specified requirements Understand the location of all hotel function space and names of function rooms Understand all styles of meeting and banquet room sets and banquet room capacities Create and organize Banquet Event Orders (B.E.O.'s) according to departmental standards Document daily set-up requirements according to departmental procedures / attach respective diagrams Inspect pre-set scheduled function areas/rooms for cleanliness, working condition, recognize and communicate any room blemishes or imperfections. Ensure proper furniture/equipment set up; rectify any deficiencies with respective departments Monitor and ensure that functions are set up, refreshed and broken down in compliance with scheduled times and departmental procedures Conduct pre-function meeting and review all information pertinent to set-up and service of group Constantly monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards and as requested on the B.E.O.?s; bring any deficiencies with respective department personnel Maintain Communication between client and operations team Inspect all meal periods and be present until entrée course is served for all plated functions Assist staff with their job functions to ensure optimum cleanliness and service standards for guests Coordinate group's requests for additions/changes to scheduled arrangements Direct the final breakdown of function room and clean up Monitor storage and delivery of group packages Maintain a personal organization system for files and paperwork within departmental guidelines Contact clients after scheduled functions to ensure guest satisfaction and to solicit re-bookings. Attend daily B.E.O. review meetings; resolve any discrepancies. Attend designated meetings, menu and wine tastings. Foster and promote a cooperative working climate, maximizing productivity and employee morale. Full knowledge of the event menus and ability to upsell Manage all deposits and billing for all clients until final bill is paid While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when business need dictates. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities. Participate in required MOD coverage. Perform any other duties as requested or assigned by management. Tribute Portfolio is a family of independent hotels drawn together by a sense of character and passion for captivating design, vibrant social scenes, and experiences that feel like the real deal. Tribute Portfolio hotels are emboldened to stay true to their own character ? they each tell their own design story, connect with their surrounding communities and proudly show off their individual brand identity. In joining Tribute Portfolio, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team , and become the best version of you.