Director of Catering

DIRECTOR OF CATERING

Reports To:

Hotel General Manager Department:

Catering/Sales Classification:

Full Time Division:

Hotel Sales

JOB SUMMARY

Oversees the operation of the Catering department of the hotel and convention center.

POSITION AUTHORITY

The incumbent is authorized to take reasonable action necessary to carry out assigned duties and responsibilities, provided such action is consistent with position guidelines as outlined below.

POSITION GUIDELINES

Position guidelines include, but are not limited to, established company and department policies and procedures and all supervisory directives. The incumbent is expected to exercise sound, reasonable judgment and initiative, and give high priority to accuracy and details in the performance of job responsibilities.

ESSENTIAL FUNCTIONS

Hire, train and manage the catering sales managers and staff Collaborate with clients and the Banquet Staff regarding proper set-up, event execution, and proper menu items Oversee all events that include catering in the Convention Center Coordinate with the Executive Chef for revisions and updates of the catering menu regularly, reflecting culinary trends and member/client needs Communicate directly with the accounting department on budget issues and/or inconsistencies Work with the Director of Sales in the preparation of performance objectives and evaluation of service staff and managers Conduct site tours and discuss booking logistics, room options and menus with potential clients Greet guests in a kind and courteous manner Conduct BEO meetings to ensure that all events are being correctly serviced Complete the annual budget report Work closely with the sales department, and communicate with other department directors Any and all other duties as assigned; duties are subject to change as management deems necessary to best serve the needs of Moody Gardens

EDUCATION/ EXPERIENCE REQUIREMENTS

College degree preferred At least 5 years of prior Catering experience in a hotel or similar institution required

REQUIRED SKILLS

Must be reliable and responsible Ability to read, listen, and communicate effectively in English, both verbally and in writing Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy to diffuse anger, collect accurate information, and resolve conflicts Knowledge of the travel industry, current market trends, and economic factors Ability to access understand, and accurately input information using a moderately complex computer system - knowledge of Dephi a strong plus.

PHYSICAL REQUIREMENTS

Ability to remain on feet moving about the hotel for entire shift Ability to perform tasks that require bending, stooping and reaching Ability to occasionally lift up to 20 pounds