Membership Sales Manager

MEMBERSHIP SALES MANAGER OVERVIEW

As the Membership Sales Manager, you will play a crucial role in generating revenue and expanding the membership base for Athlete Training and Health. Your primary responsibility will be to engage potential members, promote the benefits of membership, secure new memberships, as well as retaining current members. This role requires a combination of excellent communication skills, a strong sales acumen and expertise, leadership skills, and a deep understanding of Athlete Training and Health's mission, values, and the value of the Membership program. The Membership Sales Manager is responsible for developing and executing sales strategies and monitoring sales performance to drive success. Under the supervision of the Facility Sales and Operations Manager, the Membership Sales Manager leads, coaches, and develops the Membership Sales team. This position builds relationships with fellow leaders to ensure execution of revenue goals and customer service-related activities.

PRIMARY RESPONSIBILITIES

• Identify and target potential members through various channels, such as online platforms, events, and networking opportunities.
• Engage with prospective members to understand their interests, needs, and motivations.
• Effectively communicate the value proposition and benefits of membership to potential members.
• Maintain accurate and up-to-date records of leads, prospects, and sales activities.
• Prepare sales reports and provide regular updates on sales performance, trends, and conversion rates. SALES
• Develop and effectively promote ideas for improving service, membership sales, and member retention
• Supports the Facility Sales & Operations Manager with ATH Healthcare and hospital relationships. Follow company directives, manage membership programs, focus on attendance, and co-market initiatives collectively with our partners
• Assist at Athlete Training & Health events
• Review Mindbody and CRM reports daily

ADMINISTRATIVE

• Assist in training new Member Service team members
• Provides feedback, and gives recognition to team members
• In the Operations Manager's absence, they will facilitate department meetings, team member engagement and support
• Engages with fellow leadership staff to drive optimal membership growth and retention

SOCIAL MEDIA MANAGEMENT

• Manage local facility social media pages with the goal of driving local traffic and engagement (B2B & B2C)
• Reposting and customizing corporate content so it's relevant for your market/members
• Creating facility-specific posts, stories and reels

Channels:

Facebook, Instagram and Twitter

Posting Management Platform:

Later Media

SKILLS AND QUALIFICATIONS

• Business, Marketing, or Sports Management Degree preferred but not required
• Minimum of 2 years experience in sales or customer service related field
• Strong level of IT skills to use various applications, technologies and software ranging from administrative (Microsoft Office and G-Suite) to sporting technologies and software (Mindbody and Hubspot)

Job Type:

Full-time Pay:

$40,000.00 - $45,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

License/Certification:

Driver's License (Preferred)

Work Location:

In person