New Car Sales Manager

Ourisman, Trusted Tradition Here's to those who think differently. The ones who think that a car dealership's first priority should be the guest. Such a candid idea could only come from Ourisman. Because we're forward thinking, just like the communities we serve. Individuals who won't be constrained by how things "have always been done", but instead strive to do things "how they could be done" and "how they should be done." It is a philosophy we have infused into every fabric of our dealerships, from the bottom up, in every department, and in every Ourisman team member. Changing the way we all think about car buying is just the beginning. Role Summary Ourisman Automotive Group is seeking a results-driven New Car Sales Manager to lead and grow our new vehicle sales operation while delivering an exceptional customer experience. This role is responsible for driving new car volume, supporting and developing the sales team, and ensuring a seamless, high-quality sales process in a fast-paced and professional dealership environment. More about the role Oversee day-to-day operations of the new car sales department, ensuring sales targets, customer satisfaction, and profitability goals are met. Lead, coach, and support new car sales consultants to improve performance, product knowledge, and closing effectiveness. Engage directly with customers as needed to support the sales process, from greeting on the lot to final delivery. Ensure the team thoroughly understands customer needs and matches them with appropriate new vehicle options. Serve as a subject-matter expert on new vehicle inventory, features, optional packages, and emerging automotive technologies. Monitor and manage new vehicle inventory levels, pricing strategies, and merchandising standards. Oversee and ensure a high-quality vehicle delivery experience, confirming customers are familiar with vehicle operations and features. Maintain strong customer follow-up standards through effective use of the dealership's CRM system. Collaborate closely with Finance, Service, and upper management to support overall dealership performance. What we look for A positive, energetic, and professional leadership presence throughout the workday. Ability to coach, motivate, and develop a sales team. Present a professional, well-groomed appearance. Strong verbal and written communication; excellent active listening skills. Able to work effectively in a team environment. Hold a valid driver's license with a driving record that meets dealership standards. Benefits Health, dental, and vision insurance Life insurance options Short-term and Long-term disability insurance 401(k) plan with company match Paid time off and holiday leave Opportunities for professional development and growth Ourisman Automotive Group is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Should you require accommodation during the interview process, please advise the hiring manager when contacted for an interview.