Estimator/Sales Manager Instant Auto Body, Inc. - 4.2 Tacoma, WA Job Details Full-time $30 - $50 an hour 7 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Customer communication Management Auto estimating Auto painting Sales Coaching Employee relationship building Auto service management Sales team management Team development Schedule management Driver's License Driving Recruiting Business operations Sales leadership Dealership experience Full Job Description Job description Instant Auto Body does mobile auto body repair for Car dealerships . We have been performing our onsite auto body repair's since 1990. Our reputation for training the best mobile technicians makes it easy for us to stay busy and our patented processes make it easy to deliver the best quality repairs in any climate while conforming to the EPA rules for mobile spray coating. Job description Instant Auto Body is seeking a Sales M anager with a proven track record of accomplishments within the automotive industry who is able to work independently and is driven to achieving results. The ideal candidate will be organized, fair, approachable, coachable, flexible, and have genuine interest in helping our technicians and Instant Auto Body succeed. The Area Manager position will also be responsible for overseeing operations, sales, and financials for the respective area. We are not just looking for a manager/supervisor, we are looking for a sales-driven leader!

Responsibilities:

• Maintains current customer base.
• Enlarge Instant Auto Body's customer base and market share..
• Willing to travel around the area up to 90% of the time.
• Leads and supports a culture focused on customer satisfaction, sales growth, and retention.
• Hires and retains high performing technicians.
• Ensures optimum productivity in a safe environment.
• Maintain the quality of repairs.
• Creates and maintains a work environment where employees have the tools, resources, training, and support necessary to operate in the most efficient and effective manner possible.
• Monitors sales, cash flow, inventory, and security controls.
• Works with District Managers and Human Resources to ensure proper staffing in place to handle current and new business.

Qualifications:

• Valid driver's license with positive driving record.
• Previous management experience.
• Automotive service experience and some knowledge of automotive painting/body work.
• Excellent communication and time management skills.

Area Manager Job Details Liaison for all work between dealership and Instant auto body Inspect vehicles to be repaired as they come into the dealership Maintain relationship with dealership management Properly invoice and submit all billing . Follow up with dealership to ensure all invoices receive a RO, PO and signature Researching when needed with dealership to resolve matters of communication Assist and communicate with transportation of cars Organize work to ensure it has been within company standards and time requirements Inspect and Audit Front Line to ensure standards and quality Maintain service drive sales, volume and communication Communicate with Operations manager on all issues occurring at locations Partner with HR on recruiting and interviews Place orders for supplies and check out to techs. Ensure Key Control and other Risk Policies are being adhered to daily Perform other duties as assigned Area manager's are responsible for Performance Management, Discipline, Hiring or Terminations Working Conditions Job duties are primarily performed driving or in a outdoor environment. Team-based work. Fast paced work environment. May be required to work at other job sites within close proximity Requirements Previous management experience preferred Valid driver's license with clean driving record. Willing to work in a fast paced environment with changing needs & priorities. Positive attitude. Leadership (30%) Create a positive and productive working environment Lead, coach and develop team to drive productivity and retention Drive a culture of coaching through on the job engagement and formalized training to support technician engagement and retention Ensure delivery of five-star service by developing schedules, assigning and monitoring work, implementing productivity and quality standards, resolving operations problems Provide timely feedback to Operations manager regarding, competitive pressures, customer feedback and the engagement of staff Participate in field town hall communications Customer Engagement (30%) Ensure fulfillment of services meets customer expectations Develop strong customer relationships, deliver five-star customer service Maintain knowledge of customer pricing and service expectations. Expediently address customer, operational, and performance concerns. Identify and implement value-added customer solutions Driving Performance (20%) Drive talent selection and hiring for area roles needed Deliver operating performance in terms of LSR, Employee Engagement and Retention Drive operational efficiencies, understand and implement standard operating procedures, and effective cost reductions without damage to five-star service expectations. Address day-to-day operational issues, ensure maintenance of customer sites and perform QC Administration (20%) Coordinate supplies and parts ordering management Troubleshoot most critical operational issues Maintain clean, organized work areas Support policies and procedures on ethics standards and commitments Ensure effective invoicing processes are implemented and maintained Other Duties as Assigned Competencies Required Lead and coach technicians Results Orientation Systems Thinking / Process Improvement Agility Initiative Influence Customer Focus Apply Knowledge Position Requirements Proven ability to manage, coach, and lead others. 3 years proven operations experience in a similar type of environment. Auto and reconditioning industry experience preferred. Physical Job Requirements Continuous viewing from and inputting data to a computer screen. Travel as necessary (up to 90%). Pay Base Rate of $30 with commission escalators up to $50 per hour.

Job Type:

Full-time Pay:

$30.00 - $50.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Experience:

Sales:

2 years (Required)

Dealership:

1 year (Preferred)

Management:

2 years (Required) Auto estimating: 1 year (Preferred) auto body shop: 1 year (Preferred)

Work Location:

On the road