Cashier Attendant

The Cashier Attendant provides top quality customer service and to ensure that customers have a favorable dining and gaming experience. A Cashier Attendant is a non Gaming and doesn't need obtain an Iowa Racing and Gaming Commission license. Must be at least 18 years of age.

Responsibilities:

Provide superior guest service, positively affect interactions with guests and employees, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees. Appropriately use all related equipment, including cash registers, Micros, and credit card machines. Ensure all food and beverage products are rotated and served in a quick and neat fashion. Present featured food offerings to patrons and answer questions about food items, making recommendations upon request. Clean the tables, floor, counter, and machines in the snack bar concessions area. Keep an accurate count of all money and comps received from customers. Monitor quantities of all supplies and notify the kitchen management when quantities are low. Stock food and beverage items for snack bar concessions

Qualifications:

Understand and adhere to all cash and comp handling procedures and policies. Perform all duties of Cashier Attendant through a support and relief capacity. Keep work area in a clean and orderly manner. Have knowledge of customer alcohol limitations and company policy and procedure regarding limitations. Have complete knowledge of all casino events and promotional activities, and assist as needed. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory What's in it for you: Top industry pay Tuition Reimbursement 401k with company match Comprehensive health packages, including a free option for

Full-time Team Members Paid Time Off Target Compensation Range:

$ 12.70 per hour Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Education Required High School or better Skills Required Customer Service Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.