Count Room Representative (Harrahs Metropolis, Illinois)

JOB TITLE

: Count Room Representative

POSITION CODE

GRADE:

Non-Union

DEPARTMENT

Soft Count

REPORTS TO

Count Room Supervisor

PAY TYPE

MINIMUN AGE:

BENEFITS

$15 Hourly 21 yrs of age Medical, Dental, Vision, Life & Disability Insurance , 401(k), Paid Time Off, Education Assistance, Team Member Discounts High School Diploma or GED equivalent preferred.

JOB SUMMARY

- Under the direction of Soft Count Supervisor, participates in the counting of Live Gaming Device cash receipts.

HOW YOU WILL CREATE THE EXTRAORDINARY

Counting of Live Gaming Device Cash receipts and verification of contents of Drop Boxes and Bill Validators. Complete all related documentation in accordance with the established system of Internal Controls. Must assist patrons in answering questions and direct them to areas of safety during emergencies as instructed by management, security or senior team members. Assure exceptional customer service to all patrons by communicating in a pleasant, friendly, and professional manner at all times.

ADDITIONAL REQUIREMENTS PHYSICAL

- Must be able to: Work within restricted area of Soft Count room with reasonable accommodation. Bend, stand or stoop for long periods of time. Communicate verbally and professionally. See. Must be able to hear. Can be augmented with a hearing aid. Tolerate noisy and/or dimly lit environment. Must be able to lift a minimum of twenty pounds (20 lbs.). Must have manual dexterity. Climb stairs repeatedly. Push/pull drop carts and drop boxes. Repetitive motion, i.e. bending, pulling, opening boxes for drop and count process. MENTAL - Must be able to: Work accurately with basic math skills Write to complete daily reports. Understand and comply with Policies and Procedures, Job Descriptions, daily memorandum and other written and verbal instructions. Read and understand in order to communicate with patrons and co-workers. Must be able to work under stressful conditions. GAMING Must have the ability to hold an Occupational License as required by the Illinois Gaming Board.