CASHIER HOURLY

Position Description:

Job Summary:

The Cashier at DWC is responsible for providing exceptional customer service while efficiently handling cash and card transactions. They play a key role in ensuring customer satisfaction by being friendly, accurate, and attentive. Our Cashiers are also cross-trained in various front-of-house tasks, offering variety and opportunities for career advancement.

Key Responsibilities:

Customer Service:

Greet customers warmly and assist them with their purchases, ensuring a positive experience.

Transaction Handling:

Accurately process cash, card, and other forms of payment, following proper cash handling procedures.

Order Management:

Take customer orders accurately and efficiently, upselling additional items as appropriate.

Product Knowledge:

Stay informed about menu items and promotions to answer customer questions and make recommendations. Will also earn basic cook functions and assist where needed.

Workstation Maintenance:

Keep the cashier area clean and organized, ensuring all equipment and supplies are in good working order.

Problem Solving:

Address and resolve customer concerns promptly and courteously.

Team Collaboration:

Work closely with other team members to ensure smooth operations and efficient service during busy periods.

Qualifications:

Customer-Oriented:

Enjoys being the best part of someone's day and delivering excellent customer service.

Experience:

Previous experience as a cashier or in a similar role preferred.

Communication Skills:

Strong interpersonal and communication skills.

Multitasking Ability:

Capable of working in a fast-paced environment and managing multiple tasks simultaneously. Attention to

Detail:

Meticulous with transaction accuracy and product knowledge.

Working Conditions:

Environment:

Fast-paced restaurant setting with frequent customer interaction.

Physical Requirements:

May require standing or walking for extended periods and occasional lifting or carrying of up to 50 pounds. Opportunities for

Advancement:

Our team members are cross-trained and encouraged to grow within the company, with potential career paths leading to management and beyond.