Key Responsibilities:

Greet customers warmly; act as an Insider Program ambassador.\nEngage customers at Cashwrap and in line; assess needs and provide solutions.\nCapture customer information accurately and securely.\nComplete end-of-shift audits; process returns, repairs, and damaged items per policy.\nMaintain SKU accuracy, Cashwrap organization, and cleanliness.\nSuggest add-ons and promote gift cards.\nHandle cash/media accurately and deliver purchases appropriately.\nAssist with cashier training and report equipment issues.\nDemonstrate integrity, ownership, and collaboration.\nStay composed under pressure; multitask and prioritize effectively.\nCommunicate clearly and confidently; influence customer decisions.\nAdapt to customer needs and maintain awareness of surroundings.\nTech-savvy and eager to learn new systems.\nKnowledgeable about products, store policies, and procedures.\nRepresent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.

Requirements:

1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors. A combination of education and experience will be considered\nExperience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use, ability to read price/release sheets.\nAbility to work in a fast-paced environment,\nStrong English language proficiency. (for EU)

Schedule:

Abilitytoworkaflexiblescheduleto meet business needs-including nights, weekends, peakbusy season, and high-traffic retail days(including, but not limited to, public holidays).

Note:

This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom. Our Competencies for

All Employees Courage:

Doesn't hold back anything that needs to be said; provides current, direct, complete, and \"actionable\" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.\n

Creativity:

Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.\n

Customer Focus:

Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.\nDealing with

Ambiguity:

Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.\nDrive for

Results:

Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.\n

Interpersonal Savvy:

Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.\nLearning on the

Fly:

Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers\n

Strategic Agility:

Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.\n

Developing Direct Reports and Others:

Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.\n

Building Effective Teams:

Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or employeerelations@tapestry.com Visit Tapestry, Inc. Base Pay Range $15.00-$19.50 Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations. Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. 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