BDC Appointment Coordinator / Service Cashier Baron Honda - Patchogue, NY Join a Winning Team! Baron Honda is looking for an energetic, organized, and customer-focused individual to join our growing Service Department. This position combines traditional cashier responsibilities with Business Development Center (BDC) appointment coordination, making it one of the most important customer-facing roles in our dealership. If you enjoy helping people, staying organized, multitasking, and being part of a fast-paced team, we'd love to meet you. What You'll DoCustomer Service & Cashier Responsibilities Greet every customer with a friendly, professional attitude. Process customer payments accurately and efficiently. Review repair orders and explain invoices when needed. Balance and reconcile daily cashier transactions. Answer incoming service department phone calls. Maintain a clean, organized front counter and customer waiting area. Assist advisors and managers with administrative tasks. BDC Appointment Coordination Answer inbound service appointment calls. Schedule service appointments using dealership scheduling software. Make outbound calls to customers for: Missed maintenance Declined services Recall campaigns Appointment confirmations Follow-up opportunities Respond promptly to online service appointment requests. Confirm next-day appointments. Help maximize shop efficiency by maintaining a full appointment schedule. Work closely with Service Advisors to ensure proper appointment flow. What We're Looking For Excellent communication and people skills Positive, upbeat personality Strong organizational and multitasking abilities Comfortable using computers and learning dealership software Detail-oriented with strong accuracy Ability to thrive in a fast-paced environment Professional appearance and attitude Previous customer service, receptionist, cashier, BDC, or dealership experience is a plus—but we will train the right person. What Success Looks Like The ideal candidate: Creates an exceptional first impression for every customer. Maintains a high appointment show rate. Helps keep the service schedule full and efficient. Processes transactions accurately with minimal errors. Communicates professionally with customers and teammates. Takes ownership of their responsibilities without needing constant supervision. Benefits Available Competitive hourly pay + Commission earnings Paid vacation Health, dental & vision insurance 401(k) Paid training Opportunities for advancement Employee discounts Stable, family-owned dealership with a great reputation Why Baron Honda? At Baron Honda, we believe our people are our greatest asset. We invest in our employees, promote from within, and strive to create an environment where hard work, accountability, and exceptional customer service are recognized and rewarded. If you're looking for more than just a job—and want an opportunity to build a career—we'd love to hear from you.

Pay:

$18.00 - $22.00 per hour

Work Location:

In person