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Cashier Supervisor
Job
Ghirardelli Chocolate Company
Claremore, OK (In Person)
$45,760 Salary, Full-Time
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Job Description
WHO WE ARE
At Ghirardelli, we honor tradition and drive innovation, aiming to be the top choice for premium chocolate. Our commitment to Making Life A Bite Better inspires both our products and the way we do business. We support personal and professional growth, recognizing that each employee's contribution directly impacts Ghirardelli's growth and success. Join our dynamic team and help shape Ghirardelli's future. Job Summary Ghirardelli's employees are the face of our company. They set us apart from other retailers. They are ambassadors of our brand and over the past 48 years, our Restaurant and Retail division has evolved from a single soda fountain and retail store in Ghirardelli Square into a dynamic department, with over 700 colleagues. We believe our vision is changing the way the consumer experiences chocolate and our objective is to be America's #1 premium chocolate company. The Cashier Supervisor will be responsible and accountable for managing our cashier department and upholding the high standards of the company and its reputation. The cashier supervisor will help the general manager and his or her management team to ensure that the store operates in a way that helps deliver excellent customer service, maximizes financial return, and fosters an environment that makes Ghirardelli a great place to work for our employees.Starting Rate:
$22.00/hr Cashiering Greet each Guest using both verbal and non-verbal communication in a positive manner Process purchases using either scanner technology or electronic keypad Properly bag purchases- wrapping breakable items where necessary Up-sell to Guest using established and appropriate procedures Process final purchases with either proper cash handling techniques or credit card transactions Close each transaction with a friendly greeting and inviting the guest to return Guest Service When not processing purchases, assist guests on sales floor with purchases Utilize knowledge of products and pricing to satisfy guest inquiries and create up-sell opportunities Replenish stock of durable and perishable goods as needed Answer shop phone system and respond to guest service needs in a professional manner Regularly assist Chocolateers, Supervisors, and Management in monitoring guest activity and creating excitement with superior guest service Assist, when necessary, in pre-packing items for sale; gift-wrapping items for sale; inventory control and management Offer samples of product to guests Supervise Cashier team, directing breaks, assisting with register issues, etc.
- 4 years minimum experience in retail/restaurant cashiering Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
- rooted in a proud tradition, yet always evolving to stay ahead and set new standards. Across our diverse local teams, we think globally and act locally
- empowering people to grow, take ownership and shape a sustainable future together. We are a responsible "employer of choice" who provides an inspiring people experience. Together, we build trust, drive innovation, and grow
- as individuals and as a business.