A Cashier handles monetary transactions with customers. Takes customer payment for a product or service, provides change as needed and receipts for transactions. Provides accurate accounting of cash register funds, and provides customer service.
The cashier will assist customers by processing monetary transactions at the cash register and provide general store support as outlined below.
Supervisory Responsibilities:
None.
Duties/Responsibilities:
Greets customers as they enter the location. Operates the cash register accurately using the UPC scanner, quick key, and product keywords. Accepts money in the form of cash, checks, and credit or debit cards for items purchased. Assists customers with locating products, questions about products or prices, and use of products. Organizes and maintains work areas, including customer transaction tickets. Ensures accurate transactions by balancing the cash register and sales at the beginning and end of each shift. Processes returns and exchanges according to store policy. Assists customers in resolving complaints, including escalating them to management when appropriate. Assists with stocking and restocking products, front-and-face products on shelves, and assisting with housekeeping. Attends all store meetings and training sessions. Performs other related duties as assigned.
Required Skills/Abilities:
Excellent customer service skills. Good verbal communication skills. The ability to operate available equipment, such as cash registers, calculators, or scanners. Basic mathematical skills, as needed to make change and give refunds. Knowledgeable about the company's products and services, as well as customer-related policies.
Education and Experience:
A high school diploma or equivalent is preferred. Successful completion of on-the-job training; completing levels 1 and 2 of the positional training offered.
Physical Requirements:
Prolonged periods standing and working on the cash register or related equipment. Must be able to lift up to 30 pounds at times, and occasionally lift/move up to 80 pounds. May need to work nights, weekends, and holidays. The ability to perform repetitive movements over long periods. McCoy's is an equal opportunity employer. Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodations in the application and/or interview process should contact a representative of the People Development Department at (866) 896-0884. EOE, AAP, D, F, VA
