Energy Account Manager - Commercial and Industrial

Energy Account Manager - Commercial and Industrial

CBIA - 5.0

Hartford, CT Job Details Full-time $80,000 - $100,000 a year 4 days ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications CRM software Computer operation Energy sales Teamwork Computer literacy Attention to detail Energy policy Full Job Description CBIA is Connecticut's largest business organization, representing thousands of employers across diverse industries statewide is looking for an Energy Account Manager.

JOB SUMMARY/OBJECTIVE

The Energy Account Manager is the primary sales and relationship management resource for CBIA Energy Connections' large electricity and natural gas customer accounts. Operating within Connecticut's deregulated energy market, this role is responsible for managing the full contract lifecycle, from pricing and procurement through execution and renewal, for individually contracted (non-aggregation) member accounts. The position combines consultative selling, energy market expertise, and disciplined account management to deliver competitive rates and exceptional service to CBIA's member companies.

ESSENTIAL FUNCTIONS

Manage large-account sales and renewals: Conduct new and renewal electricity and natural gas sales for individually contracted CBIA member accounts. Build and execute annual renewal plans based on contract expiration calendars to maximize retention and revenue.

Deliver consultative energy procurement:

Analyze customer utility invoices and usage/load profiles to develop tailored pricing options (fixed, index, block, and blended structures). Present clear, plain-language recommendations that help members make informed procurement decisions.

Execute pricing and contract processes:

Solicit and compare supplier bids, assemble customer-facing pricing proposals, and coordinate contract execution. Evaluate contractual terms, risk provisions, and renewal implications to protect member interests.

Provide ongoing account service:

Serve as the primary point of contact for assigned accounts. Respond to customer inquiries related to energy supply agreements, billing discrepancies, and contract questions with urgency and professionalism.

Monitor energy markets:

Track wholesale and retail electricity and natural gas market trends. Translate market intelligence into timely customer communications and proactive renewal or procurement recommendations.

Maintain CRM discipline:

Keep CRM pipeline, renewal calendars, activity logs, and account records current. Generate and analyze management reports to identify trends, and assist in forecasting renewals.

Support renewable energy initiatives:

Develop leads and facilitate consultations for solar, battery storage, and renewable energy certificate (REC) opportunities as part of Energy Connections' evolving product suite. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions

ADDITIONAL RESPONSIBILITIES

Develop and execute plans to grow the individually contracted book of business through prospecting, cross-selling, and member engagement. Collaborate with team members to ensure seamless handoffs and consistent a member experience. Represent Energy Connections at CBIA events, industry conferences, and member-facing engagements. Participate in special projects and program improvement initiatives as directed. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

KNOWLEDGE, SKILLS AND ABILITIES

Communication Skills — Ability to listen, write, and speak effectively. Able to translate complex energy concepts into clear, plain-language guidance for business customers. Attention to detail is required.

Analytical / Pricing

Skills — Ability to analyze utility invoices and usage data, seek and compare multiple supplier pricing options, and assemble pricing models designed to present competitive options to customers. Contract Evaluation — Ability to assess and advise on contractual differences, risk terms, and renewal implications across supplier agreements.

Computer / Technical

Literacy — Proficiency with CRMs and Microsoft 365 (Excel, Word, PowerPoint, Outlook). Ability to manage workflows, reporting, and pipeline tracking within a CRM system. Planning & Prioritization — Ability to manage multiple assignments, set priorities, and adapt to changing conditions and work assignments while meeting deadlines. Collaboration — Ability to work independently and as part of a cross-functional team, including coordination with suppliers, internal teammates, and CBIA member companies.

EDUCATION AND EXPERIENCE 3-5

years of energy sales experience (electricity and/or natural gas), utilizing a consultative approach for new sales and contract renewals in a deregulated market. Demonstrated experience analyzing utility invoices, assembling pricing options, processing tax exemptions and managing contract lifecycles for commercial and industrial customers. Proficiency with CRM, energy management systems and Microsoft Office applications (Excel, Word, Outlook, PowerPoint).

Preferred:

Experience in a membership-based, aggregation, or association energy program.

Preferred:

Familiarity with New England retail energy dynamics and regulatory environment.

Preferred:

Knowledge of renewable energy products (solar, battery storage, RECs).

Preferred:

Bachelor's degree or equivalent professional experience.

Pay:

$80,000.00 - $100,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Vision insurance

Experience:

working with commercial and industrial energy customers: 1 year (Preferred) creating models to document energy savings: 1 year (Required) selling and servicing electricity supply contracts: 1 year (Required) educating customers on complex energy products: 1 year (Required)

Work Location:

Hybrid remote in Hartford, CT 06103