ENTRY LEVEL ENERGY SOLUTION SPECIALIST

Moreno Cardenas Inc. El Paso, TX Job Details Full-time $35 - $45 an hour 13 hours ago Qualifications Customer communication Outdoor work experience Data analysis skills Employee relationship building Electrical systems Bachelor's degree Conflict management Computer skills Full Job Description

ENTRY-LEVEL DESIGNER

Moreno Cardenas Inc. (MCi) Consulting Engineers - El Paso, TX. MCi is hiring a full-time Entry-Level Designer for the east El Paso office. In this role, you will be responsible for acting as liaison between the Company and customers, contractors, builders, and engineers in relation to the coordination of the construction of electrical distribution facilities. This includes managing customer interactions, ensuring customer satisfaction, overseeing the entire service delivery process, and managing related projects. This is an excellent opportunity for someone highly motivated or beginning their career in the electrical or engineering technology field.

What You'll Do:

• Assist with calculations and design tasks for electrical power line projects.
• Possess required knowledge, skills, abilities, and experience to perform essential functions of the job.
• Maintain effective communication with customers requesting new or additional service.
• Coordinate with various departments to ensure timely and efficient service delivery.
• Maintain effective working relationships with officers, managers, fellow employees, and the general public.
• Develop and implement customer service strategies to improve service delivery and customer satisfaction.
• Monitor and report on key performance indicators (KPIs) related to customer service.
• Handle escalated customer issues and provide resolutions in a timely manner.
• Collaborate with the design team to ensure customer requirements are met in the design phase.
• Collaborate with the scheduling team to ensure customer requirements are met in the scheduling and construction phases.
• Collaborate with the New Service, Meter Test and Service teams to ensure customer requirements are met in the energization phase.
• Manage customer service projects from initiation to completion, ensuring they are delivered on time, within scope, and within budget.
• Develop project plans, track progress, and report on project status to stakeholders.
• Identify and mitigate project risks and issues.
• Comply with all applicable Company policies, procedures, and code of ethics as well as all applicable governmental laws and regulations.

What You Bring:

Education:

o Bachelor of Arts (BA) degree in Construction Management, Project Management, Geography, Business Administration, Mathematics, Physics, Graphic Design, Interior Design, Geography, Organizational Leadership, Public Administration, Technical Communication o Associate's degree in Engineering Technology or related field, o Two (2) years of coarse work from an accredited college or technical school in Engineering Technology or a related field, o High School Diploma and some coarse work from an accredited college or technical school in Engineering Technology or a related field, o or an equivalent combination of training and experience.

• Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate with or without reasonable accommodation that the essential functions of the job can be performed.

A strong desire to work in the electrical engineering consulting field. Basic knowledge of Excel, Word, and of the principles of electricity. Basic knowledge of the National Electrical Safety Code, National Electrical Code ( preferred but not required ). Basic knowledge of computer aided drafting techniques, knowledge of AutoCAD, and knowledge in general electrical engineering software ( preferred but not required ). Knowledge of fundamentals of electrical schematics and wiring diagrams, electrical engineering design and techniques, electrical construction methods and specifications, project estimating and scheduling, and applicable standards ( preferred but not required ). Willingness to adapt to changing tasks Ability to learn quickly.

Who You Are:

You are enthusiastic about a professional electrical career. You welcome responsibility and aren't afraid to ask questions. You are able to work effectively in a team-oriented environment. You are a problem solver. You have excellent written and verbal communication skills. You are diligent with a positive attitude and willing to learn. You are punctual and hard-working. You can work both inside and outside environmental conditions and temperature changes of extreme cold weather (below 32 degrees for periods of more than one hour) and extreme hot weather (temperatures above 100 degrees for periods of more than one hour); and are exposed to loud noises, vibration, hazards, atmospheric conditions and oils. You are able to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to lift, carry, push, pull or otherwise move objects.

Pay:

$35.00 - $45.00 per hour People with a criminal record are encouraged to apply

Work Location:

In person