Part-time Member Services Specialist (Phoenix Forge Makerspace) GateWay Community College
- 4.3 Phoenix, AZ Job Details Temporary | Part-time $20.61
- $26.80 an hour 11 hours ago Qualifications Customer communication High school diploma or GED Full Job Description Hiring Salary Range $20.61
- 26.
80/per hour. Not Eligible for Benefits This is a part-time, temporary position not eligible for benefits. Work Schedule 19.5 hours per week, Monday-Saturday, between 10am-10pm. Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision— creating excellence in education for a better world. We focus on people—not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community—we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Job Summary GateWay Community College is seeking a Part Time Member Services Specialist for its Science, Technology, Engineering, Arts, and Math (STEAM
- oriented Makerspace ("Phoenix Forge").
This 22,500-square-foot facility is open to the public as well as college students, faculty, and staff of the Maricopa County Community College District. Under general supervision by the Program Manager, the Part Time Member Services Specialist is stationed at the front desk of our makerspace to greet members, help them register, provide information about the makerspace and our classes, perform cashier duties, assist with records management, help to maintain schedules, aid in keeping the facility clean (and sanitized), provide the occasional tour, and perform other administrative duties as needed. May be asked to assist members with tool checkout. This position may also be trained to provide support for members using 3D printers, laser cutters, screen printing equipment, textile/quilting equipment, and related tools. In general, this position provides intermediate-level administrative and facility support performing work requiring a moderate knowledge of policies, procedures, processes, and software under general supervision. Outside of their scheduled work hours, this position will have free access to makerspace equipment and tools (after appropriate safety training), and access to makerspace equipment training classes. Essential Functions 70%
- Front desk duties that include: Greeting members (students, faculty, college staff, and public), registering new members, records management, providing facility and class information, cash handling for memberships and retail sales, occasional facility tours, class schedule maintenance, assistance with tool checkout. 15%
- Schedule maintenance and administrative duties as assigned. 10%
- Keeping facility and equipment clean and organized 5%
- Additional assigned duties will vary depending on skills and aptitude of employee.
Minimum Qualifications High school diploma or GED Excellent written communication skills as evidenced by the resume and cover letter Customer service orientation with the ability to maintain positive interactions with members and staff Ability to multi-task, prioritize, and manage time efficiently Desired Qualifications Makerspace experience is a plus but not required Familiarity with EZFacility software helpful but not required Art, craft, and other kinds of "maker" experience helpful but not required Experience with Microsoft Office programs (Word, Excel) Special Working Conditions Work schedule will be 19.5 hours per week, Monday-Saturday, between 10am-10pm; schedule may vary May require prolonged periods of viewing a computer screen May be required to lift or carry up to #25lbs MCCCD does not sponsor individuals for any type of work visas Travel to campus during interview/selection process will be at candidate's own expense May be required to work in an area of light to heavy noise levels daily How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information. Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position. Indicate whether former or current employment is Full-Time or; Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load) Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position. Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview. Maricopa County Community College District (MCCCD) complies with the Americans with Disabilities Act (ADA) of 1990. Qualified applicants or candidates with disabilities can submit a reasonable accommodation request at any point in the hiring process, and MCCCD's policy is to provide reasonable accommodation unless such accommodation would cause an undue hardship. If a reasonable accommodation is needed, please contact the ADA Coordinator from the hiring campus location for assistance via email at MCCCD is an Equal Opportunity Employer. Posting Close Date Open until filled EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.
