Front Desk Staff LA Fitness - 3.1 Lake Forest, CA Job Details Part-time $16.90 - $20.00 an hour 19 hours ago Benefits Paid time off Qualifications Debt collection phone call Managing customer accounts Interpersonal skills Greeting customers Client interaction via phone calls Full Job Description Front Desk / Club Staff - Join Our Fitness Team Love Fitness? Love People? We Want to Meet You! We're looking for a friendly, professional, approachable, and motivated individual to join our gym team as a Front Desk / Club Staff Member . This position is perfect for someone who genuinely enjoys helping people, creating a welcoming environment, and being part of a fitness community. What You'll Do Welcome, greet, and check in members and guests with a positive attitude Provide exceptional customer service and create a welcoming experience Help members with questions and general account needs Update and maintain member account information using computer systems Make professional outbound calls to members regarding delinquent or past-due accounts Assist with day-to-day club operations and keep the front desk organized Communicate professionally with members, guests, and fellow team members Help create an energetic, positive, and motivating atmosphere throughout the club
We're Looking For Someone Who Is:
Genuinely friendly and approachable Passionate about fitness and helping others Professional and confident when communicating Comfortable speaking with people in person and over the phone Positive, energetic, and dependable Comfortable making outbound member account calls A team player who takes pride in providing great customer service Able to handle difficult conversations professionally and respectfully No two days are exactly the same. If you enjoy meeting new people, working in a fitness environment, and making a positive impression on members every day, this could be the right opportunity for you. Apply today and become part of a team that helps people feel welcome, motivated, and supported on their fitness journey!