Fitness Monitor Troon - 3.3 Santa Rosa, CA Job Details Part-time $18.25 an hour 1 day ago Qualifications Guest reservation booking Laundry services Floor cleaning Phone communication Greeting customers Client inquiry handling Answering guest questions High school diploma or GED Store opening/closing procedures Schedule management Venue customer assistance Fitness customer service Clean workspace maintenance Guest rapport building Entry level Client interaction via phone calls Full Job Description The Fountaingrove Club , located in Santa Rosa, CA, is pleased to announce an excellent career opportunity for a Fitness Monitor! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part of Troon, you'll contribute to a global leader in golf and community management. We are a private club wanting to bring our members exceptional customer service, whether it is while they are visiting the pool, working out on the fitness floor, playing a round of golf, playing tennis, or eating at our restaurant. Making sure that members and their guests are checked in, answering phone calls, giving information for personal training, swim lessons, tennis lessons, and signing up members/guests for fitness classes. Maintaining our fitness floor, pool deck, tennis courts and all other areas of our property for cleanliness. Making sure our members/guests are following our club rules. Taking care of our opening and closing procedures set in place daily for our fitness area.

Essential Functions & Accountabilities:

Responsible for properly checking in all Members and their guests Greet each member/guest with a smile and a friendly greeting Book tennis court times, group fitness classes both in person and on the phone Be courteous and polite on the telephone as well as face to face contact Maintain positive relations and rapport with members and their guests Be familiar with roles of all staff so that you can direct members/guests to the appropriate areas of the club Listen to members inquiries and complaints and deal with them in a responsible and professional manner Assist in cleaning and straightening of the fitness floor Promote upcoming events and programs to members/guests Know and enforce all the rules, policies, and procedures at the fitness center Follow and complete all opening and closing procedures established at the fitness center Empty towel bins and perform laundry per your shift daily Pay range from $18.25 - $19.44

Education/Experience:

High School Diploma or General education degree (GED) Previous customer service experience

Physical Demands:

Frequently stands and uses hands. Regularly lifts up to 10 pounds and occasionally lifts up to 50 pounds.

Environment/Noise:

Works in outdoor weather conditions. Noise level is moderate. About Troon Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com (http://www.troon.com/). Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.