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Client rapport building Schedule management Activity sales targets Achieving sales targets Full Job Description Hello! We are looking for a smart, proactive, personable guest experience associate for our busy facial bars in Upper East Side, Upper West Side, Manhattan West, Flatiron, and Bryant Park locations in New York. About the Role At Silver Mirror, our Membership Sales Guest Associates are at the center of the guest experience and are a key driver of our business. This is not a traditional front desk or receptionist role. This is a sales-driven, guest-facing position where you will: Drive membership sales and retail Create a high-energy, elevated guest experience Build long-term client relationships and repeat visits If you enjoy working with people, thrive in a fast-paced environment, and are motivated by goals and incentives, this is the role for you. What You'll Do Engage with every guest and confidently recommend memberships, packages, and products Drive rebooking and repeat visits Manage bookings, check-ins, and guest flow Maintain a clean, organized, and welcoming front desk environment Support daily operations and team needs Who You Are Sales-oriented and confident in recommending services and products Outgoing and personable with strong communication skills Proactive and fast-paced—you take initiative Comfortable multitasking and working under pressure Interested in skincare (no prior expertise required) Requirements Experience in sales, retail, hospitality, or service-based roles preferred Comfortable working toward sales and membership goals Experience with booking systems (e.g., Boulevard, Mindbody) is a plus Professional and polished presence Schedule Requirements (Please Read Before Applying) We are hiring both full-time team members.

All candidates must:

Have flexible availability (morning, evening shifts) Be available to work weekends If you are not available on weekends, please do not apply. Compensation & Perks Competitive hourly pay + sales incentives/bonuses Free monthly facials 50% off retail products 401(k) eligibility for full-time team members Growth opportunities within a growing company Why Silver Mirror? Featured in Vogue, NY Mag, and Harper's Bazaar, Silver Mirror is built on one belief: great skin comes from consistency. We help our clients build real skincare routines through results-driven treatments—and our front desk team plays a critical role in making that happen.

Job Types:

Full-time, Part-time Pay:

$19.00 - $20.00 per hour

Benefits:

401(k) matching Employee discount

Experience:

Customer service: 2 years (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred)

Work Location:

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