Member Services Representative

We are looking for a Member Services Representative to join a member-centered financial institution. This contract-to-permanent opportunity is ideal for someone who enjoys creating positive member experiences, handling day-to-day financial transactions, and identifying solutions that support individual financial goals. The role blends front-line service, relationship building, and operational support in a collaborative branch environment.

Responsibilities:

Deliver attentive service to members in person and through phone or other communication channels, creating a welcoming and detail-focused experience. Accurately complete routine financial activities such as deposits, withdrawals, transfers, and loan payment processing while maintaining compliance standards. Learn about member needs and suggest relevant financial products or services that align with their goals and circumstances. Contribute to branch growth by building rapport, encouraging new memberships, and supporting deposit-related opportunities through proactive outreach. Assist with daily branch functions, including opening and closing tasks and general operational support as needed. Reduce risk by following established procedures, reviewing transactions carefully, and helping identify potential fraud concerns. Work closely with branch colleagues to support service goals and ensure members receive consistent, efficient assistance. Maintain up-to-date knowledge of available financial offerings, service processes, and industry developments to better support members. TalentMatch ® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice .