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Club Pilates - East Lake Forest

Lead Member Services Associate

Pay: $52,000/yr

Posted: 8 weeks ago

Location: Buffalo Grove, IL (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 9/26/2026

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Based on Illinois data

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What they do

A Membership Sales Representative recruits and sells new memberships for organizations that rely on membership fees as a primary source of income, including industry and trade associations, service organizations, non-profit organizations and private clubs. May work within a specific territory for recruiting memberships.

$41,170 / year median in Illinois

+11% projected growth

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Job Description

POSITION

Are you a bubbly personality and passionate about fitness? Do you enjoy helping people reach their goals? Are you a leader? Our Member Services team welcomes our members into the studio and helps them with whatever they may need before and after classes. Our Lead Member Services Associates drive the growth of the studio by inviting potential members into the studio for our Free Intro classes, and explain our membership options. Our Member Services team is all about good vibes and making our studios an awesome place to be! We are currently looking to fill the Lead position at our Buffalo Grove studio.

REQUIREMENTS/RESPONSIBILITIES

Excellent communication, and customer service skills required Service-oriented with an ability to create an excellent membership experience across memberships, retail, private training, and teacher training Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club in the community Ability to learn and use the Club Ready software system Ability to stand or sit for up to 8 hours throughout the workday Must be fluent in English and have excellent communication skills via in person, phone and email Must be able to work under pressure and meet tight deadlines Nights and weekends required Must have proficient computer skills Daily and/or occasional travel may be required (ability to work at multiple locations a plus!) Other duties as assigned.

COMPENSATION & PERKS

This position offers very competitive hourly pay

HIGH GROWTH

we are actively opening new locations and promote from within for management roles! Commission paid on meeting service and sales expectations

FREE MEMBERSHIP!

Want to become a

CERTIFIED PILATES INSTRUCTOR?

You will have to opportunity be sponsored through our comprehensive training program

Job Types:

Full-time, Part-time Pay:

$20.00 - $30.00 per hour

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Paid time off Referral program Vision insurance Application Question(s): Have you lead by example? Have you ever worked in hospitality or sales?

Work Location:

In person