Member Ambassador ($14-$17 per hr) Orangetheory Fitness - 3.3 Apple Valley, MN Job Details Part-time | Full-time $14 - $17 an hour 1 day ago Benefits Health insurance Dental insurance Paid time off Employee discount Flexible schedule Referral program Qualifications Computer operation Customer communication Interpersonal skills Intake High school diploma or GED Fitness sales Desktop applications Productivity software Full Job Description Job Description The Member Ambassador role assists in running all "front of house" fitness studio operations for our Apple Valley Location, with a strong focus on premium customer service as well as meeting sales expectations. Ideal candidate has strong customer service skills and basic sales experience. The Member Ambassador is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail and concession sales, maximizing workout traffic, and maintaining premium customer service levels.

JOB DUTIES INCLUDE

Establishes and maintains an effective referral program Maintains accurate records using established OTF sales systems. Conducts telephone inquiries/follow up calls/customer care calls Leads OTF studio previews with prospects and/or fitness program holders Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the OTF studio Accurately follow the daily studio cleaning checklist (pre/during/post) shift activities Must be able to participate in 1-2 OTF scheduled workouts per week Maintains an organized and clean lobby/front desk area Responsible for processing accurate cash and credit card transactions Follow up and follow through activities with all prospective clients Responds immediately to member requests, inquiries and concerns. Proper onboarding all OTF clients through the use of Client Intake Forms and Membership Agreements Works closely with Fitness Team to ensure that processes are fulfilled Responsible for attending and participating in all relative OTF training programs.

JOB QUALIFICATIONS

Excellent customer service skills Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred) Solid verbal and written communication skills required Able to multi-task and excel in a busy environment. Functional computer skills required - MS Office basic programs (word, excel), Internet, Basic computer program software use Health & Fitness minded people strongly preferred High school diploma required. Ability to work and function in an

ORANGE TEAM

environment (Orange is more than a just a color, it's an attitude) Flexible to work day, evening and/or weekend hours as needed

Benefits:

Hourly Wage, Sales Commission, and a

FREE ORANGETHEORY FITNESS

Membership Job Types:

Full-time, Part-time Pay:

$14.00 - $17.00 per hour

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Paid time off

Work Location:

In person