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CMCCU

New Accounts/Member Services Specialist

Entry-Level JobVerifiedNo experience needed

Career Insights for Membership Sales Representative

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Based on Missouri data

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What they do

A Membership Sales Representative recruits and sells new memberships for organizations that rely on membership fees as a primary source of income, including industry and trade associations, service organizations, non-profit organizations and private clubs. May work within a specific territory for recruiting memberships.

$44,822 / year median in Missouri

+13% projected growth

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Job Description

Overview We are seeking a dedicated and enthusiastic Member Services Representative to join our team. In this role, you will be the first point of contact for our members, providing exceptional service and support. Your primary focus will be on enhancing the new member experience through effective communication, problem-solving, and a commitment to service excellence. Duties Greet and welcome members and visitors to the credit union professionally. Provide prompt, efficient, and accurate service in the processing of transactions. Provide general and specific service-related information concerning credit union services or policies. Respond to members' requests, problems, and complaints, and know when to direct them to the appropriate person for specific information and assistance. Open new accounts and service existing accounts. Provide members with all necessary information for membership. Handle requests from members for internal transfers, share withdrawals, check requests, Certificate transactions, IRA transactions, and other requests. Promote credit union products and services based on members' needs. Provide information on investment alternatives to members wishing to deposit funds with the credit union. Ensure that all information and signed documentation from members is scanned. Join us in creating a welcoming environment for our members while developing your skills in a dynamic team setting!
Job Type:
Full-time Pay:
$32,928.00 - $49,392.00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance
Shift:
Day shift
Work Location:
In person