Membership Coordinator

Membership Coordinator Boys & Girls Clubs of Springfield - 4.1 Springfield, MO Job Details Full-time $16 an hour 3 days ago Benefits Health insurance Dental insurance Paid time off Employee assistance program Vision insurance Life insurance Qualifications Record keeping Stakeholder engagement Maintaining an organized workspace Volunteer management Phone communication Greeting customers Data reporting Donor relationship building Administrative experience High school diploma or GED Working with children Data management Debt collection payment plan Safe environment creation Clerical experience Deposits Clean workspace maintenance Stakeholder relationship building Entry level Client interaction via phone calls Full Job Description We are looking to add to our team here at the Boys and Girls Club! If you have a passion for supporting youth, families, and the community, and also enjoy performing clerical detail oriented tasks the Membership Coordinator position might be a great fit for you!

Position Summary :

The Membership Coordinator is primarily responsible for supporting the daily operations of the front desk at a particular Unit of the Boys & Girls Club of Springfield under the guidance and direction of the Unit Director. The Membership Coordinator supports managers and employees through a variety of tasks related to organization and will be expected to communicate effectively with a variety of stakeholders using a number of communication techniques.

Key Qualifications:

Minimum of High School diploma or equivalent experience Experience working with youth in a guidance-oriented atmosphere Administration or Clerical experience preferred

Key Responsibilities:

Ensures that the overall Club environment is safe and inviting for all Club Members. Greets visitors professionally as they enter the building and provides the information they need and/or directs them to the appropriate staff member. Answers telephone calls, provides the information needed for the caller and/or directs them to the appropriate staff member; Handles phone messages when applicable. Ensures the front desk area is neat and presentable with current Boys & Girls Club information available for guests to view and/or take with them. Is knowledgeable and trained to maintain the Member Tracking Membership system by processing all new and renewal memberships accurately and timely; secures missing information where possible. Ensure that daily and program attendance is accurately recorded and documented in the Member Tracking system. Maintain daily, weekly, monthly data and membership reports as needed for program support and funding requirements. Collect membership fees with applications and issue paid receipts. Work with families to set up payment plans for membership fees and apply scholarships. Manages the Boys & Girls Club Membership Scholarship Program. Secure all monies collected and prepare deposits daily. Assists with other data collection such as special event attendees, mailing lists, board lists, volunteer lists, etc. Generates mail merges for membership mailings, thank you's, mailing labels, seasonal cards, invitations, etc. Assists directors in training and placing volunteers to support overall program operations. Establishes effective and trusting relationships with Club members, parents, donors, Board members, and all other Club visitors. Participates in special programs and/or events and performs other duties as deemed necessary.

EQUAL EMPLOYMENT OPPORTUNITY POLICY

Boys & Girls Club of Springfield provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Our Mission:

To enable all young people, especially those who need us most, to reach their full potential as productive, caring, responsible citizens. The statements herein are intended to describe the general level of work being performed, but are not to be seen as a complete list of responsibilities, duties or skills required. They do not establish a contract of employment and are subject to change at the discretion BGCS.

Job Type:

Full-time Pay:

$16.00 per hour

Benefits:

Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person