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Front Desk Staff
Job
ARCH Training
Eatontown, NJ (In Person)
$35,360 Salary, Full-Time
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Job Description
Position Overview This is not your typical front desk role. As the first and last impression of our gym, you will play a vital role in shaping each member's experience. We are looking for someone who is personable, professional, and genuinely passionate about fitness - someone members look forward to seeing every day. Key Responsibilities Greet members and guests with warmth, professionalism, and enthusiasm Deliver exceptional customer service and build strong member relationships Provide tours of the facility and confidently explain membership options Maintain a clean, organized, and high-end environment throughout the gym Assist with daily operations, including: Re-racking weights and organizing equipment Support class setup and breakdown, including lifting and moving equipment Monitor gym activity to ensure a respectful, adult-only environment Communicate clearly and effectively with team members and management Cleaning bathrooms and common areas Vacuuming and mopping floors Qualifications Previous experience in a customer-facing role (fitness industry preferred) Strong interpersonal skills - friendly, approachable, and well-liked Reliable, punctual, and respectful with a strong work ethic Passion for fitness and a solid understanding of gym equipment and workouts Sales experience is a plus (comfortable discussing memberships and pricing) Ability to lift at least 45 lbs and assist with physical tasks Ability to maintain professionalism in a fast-paced, social environment What We're Looking For We're not just hiring a staff member - we're looking for someone who enhances our community. The ideal candidate is someone members trust, enjoy interacting with, and feel comfortable approaching. You should take pride in creating a clean, welcoming, and motivating space for everyone who walks through our doors. Why Join Us Receive a complementary gym membership to ARCH Training Be part of a high-end, community-driven fitness environment Opportunity to grow within the fitness industry Work alongside like-minded, motivated individuals Make a real impact on members' daily experiences