A Membership Sales Representative recruits and sells new memberships for organizations that rely on membership fees as a primary source of income, including industry and trade associations, service organizations, non-profit organizations and private clubs. May work within a specific territory for recruiting memberships.
Greet Team Member - Part Time Defined Fitness Inc - 2.0 Rio Rancho, NM Job Details Part-time 1 day ago Benefits Gym membership Pet insurance Qualifications Customer communication Sales transaction processing Financial transaction processing Processing cash transactions Desktop applications Fitness customer service Productivity software
Full Job Description Location:
All club facilities Reports to:
Greet Team Manager Supervises:
N/A Status:
Non-exempt / Part-time Position Overview As a member of our Greet Team, your passion is fueled by your enthusiasm. You strive for constant and never-ending improvement. You are relentless in pursuit of your goals. Your personality is captivating and your larger-than-life presence is the face of Defined Fitness - the first and last impression. You are Defined Fitness. The Greet Team Member is the first point of contact for members, potential members, vendors and anyone entering or calling the facility. You will effectively solve the needs and wants of individuals who walk through the doors. You are expected to execute excellent customer service through daily duties and interactions by demonstrating the following qualities: Sales-driven with critical thinking skills Energetic and passionate Strong interpersonal communication skills Adaptable in fast-paced environments Essential Functions & Responsibilities Greet all members and guests in a professional, courteous, and pleasant manner Verify membership status and respond accordingly to questions, concerns, etc. Work with Greet Team Manager to achieve club sales goals Answer and/or direct all incoming calls promptly and courteously Conduct periodic club walks to ensure a clean and safe facility Accurately process money transactions Place calls to prospective members regarding new promotions Maintain a clean and well-stocked workspace Communicate all club concerns and member inquiries to management daily Provide tours for prospective members Performance Metrics Sales KPI Minimums Personal Daily Calls 25 Monthly Booked 20 Monthly Shows 10 Monthly Closed 5 Referrals 2:1 3-Pack Attachment 20% Qualifications Minimum of one (1) year experience in a customer service-oriented position Minimum of one (1) year cash handling experience Demonstrate ability to provide excellent internal and external customer service. PC literate, including Microsoft Office and various other products, such as ABC and GymSales Valid CPR/AED certification (including infant and child) within the first 45 days of employment and maintain throughout employment Ability to work mornings, evenings, and weekends as needed Physical Requirements Must be able to stand and/or walk for up to eight (8) hours at a time Must be able to lift and carry approximately 50 pounds Must be able to perform the following tasks: walk, squat, bend, stoop, stand, listen, read, and write Benefits Commission incentive opportunities Gym Membership (full access to our gym facilities at no cost to team members) Staff Pass Memberships (complementary memberships for family & friends) Pet Insurance This job description in no way states or implies that these are the only duties that will be performed by the team member occupying this position. Team members will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor. Requirements represent a minimum level of knowledge, skills, and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. This document does not create an employment contract, implied or otherwise, and employment remains "at-will".
