Job Title:

Member Service Representative -

RecPlex Reports To:

RecPlex Director

GENERAL FUNCTION

Under the guidance of the RecPlex Director, provide excellent customer service to the members and guests of the Family YMCA of Lancaster and Fairfield County and the RecPlex. This should be completed in a warm, friendly, and efficient manner. To assist members and guests by providing general information and support while visiting the

YMCA. GENERAL REQUIREMENTS

High School Diploma or equivalent Must be at least 18 years of age Pass FBI and BCI background check Proficient computer skills including but not limited to Excel, Word, web-based operating systems and typing ability CPR/First Aid Certifications must be obtained within 60 days of date of hire (YMCA provides the training) Child Sex Abuse Prevention training must be completed within the first 90 days of employment and every 3 years after Completion of training and e-learnings as assigned Job Responsibilities

Strong Customer Service Skills
Outgoing Personality is a plus
Team Player
Must Multi-task well
Keyboarding and Computer skills required
Leadership Skills essential
Fast Paced Environment
Friendly-Family Atmosphere

Free Adult Membership Job Type:

Part-time Pay:

From $12.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance Application Question(s): Are you willing to undergo a background check?

Education:

High school or equivalent (Required)

Work Location:

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