Membership Implementation Specialist

The posted salary range represents the expected pay for this role at the time of posting and is provided for transparency. Actual compensation, if an offer is made, will depend on factors such as skills, experience, education, and overall qualifications. Mercy Flights is hiring for a Membership Implementation Specialist!

Position Overview:

The Membership Implementation Specialist performs all membership administrative functions including answering phones, reception, data entry, reports, bulk mailing, membership card processing, and payment posting, and CRM use to support the Membership program. This position acts as a team member with the Membership department while delivering high quality customer service.

Qualifications:

Two (2) years related experience in an office environment. High School Diploma or equivalent. Essential Job Duties Responsible for maintaining membership database by entering all membership information in an accurate and timely manner, ensuring daily deadlines are met. Responsible to post membership payments into database in an accurate and timely manner. Responsible for preparing and mail membership cards for new members and renewals. Responsible to maintain, organize, files, and scan membership materials as needed. Responsible for providing excellent customer service for members and the front office by answering phones, greeting, taking payments, and assisting customers. Responsible for timely and accurate handling of financial transactions and ensuring teammates are balancing tapes and distributing to appropriate departments and managers. Responsible for providing regular reports to the PR, Development, and Membership Manager on all Membership activities.

How to apply:

Apply online at: www.mercyflights.com . To ensure consideration, a completed resume and Mercy Flights application must be received. Incomplete applications and/or resumes will not be accepted or considered for review. This position will remain open until filled.

Core Values :

Mercy Flights is committed to serving with Community, Compassion, Service, Teamwork, and Excellence in all we do. Mercy Flights is a drug free workplace and follows federal guidelines set by the United States Department of Labor to provide a safe and drug-free work environment. Mercy Flights is an Equal Opportunity Employer