Membership Services Associate (Remote) Sky Health Care Management Aurora, CO 80010 Remote Full-time About the Role We're seeking a friendly, organized Membership Services Associate to support members with enrollment, account updates, and general questions. You'll help ensure accurate records and a positive member experience. Responsibilities Respond to member inquiries by phone, email, or in person. Assist with membership applications, renewals, and account changes. Explain membership options, policies, and available services. Maintain accurate member records and document interactions. Resolve routine concerns and refer complex issues to the appropriate team. Handle personal information responsibly and follow company procedures. Qualifications Strong customer-service and communication skills. Excellent organization and attention to detail. Comfortable using computers, databases, and office software. Ability to handle multiple requests professionally. Membership, administrative, or customer-support experience is preferred but not required.