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GS
Girl Scout Council of The Southern Appalachians
Member Service Representative--Full-Time
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What they do
A Membership Sales Representative recruits and sells new memberships for organizations that rely on membership fees as a primary source of income, including industry and trade associations, service organizations, non-profit organizations and private clubs. May work within a specific territory for recruiting memberships.
$43,063 / year median in Tennessee
+16% projected growth
Job Description
Member Services Representative (Johnson City, TN) Do you provide extraordinary customer service via phone, in-person, and email? Are you eager to assist with customers on the phone and in-person? Are you organized, accurate, and detail oriented? Would you enjoy being part of a nonprofit organization dedicated to girls and young women? If yes, the Girl Scout Council of Southern Appalachians is looking for you. We are seeking a full-time Member Services Representative for our leadership center in Johnson City, Tennessee. Under guidance of the Director of Member Services, the Member Services Representative is the first point of customer contact for inquiries via phone, email or in person, including backup to the retail shop. Responsible for providing the highest level of customer service to all current and prospective members, both external and internal, by utilizing all systems, policies, and procedures established by the Council. The Member Services Representative is cross-functional but the primary assignments are customer service, outbound calls for leads, and data entry.