TOPSHOT LLC

Cedar Park, TX Job Details Part-time | Full-time $15 - $20 an hour 4 hours ago Benefits Flexible schedule Qualifications Windows High school diploma or GED Fitness sales Desktop applications Sports POS systems Technical Proficiency Mobile devices Full Job Description TOPSHOT is a premier badminton and pickleball facility dedicated to providing an exceptional experience for our members. We are seeking a dynamic, customer-oriented sports enthusiast to join our front office team! Do you love sports and being around people? Do you have a passion for badminton, pickleball, or other paddle sports? If so, we want to hear from you! While previous experience is not required, Previous experience in sales and/or being a sports enthusiast and/or having experience playing paddle sports like badminton or pickleball will be a definite plus! Job Summary As a Front Office Associate, you will be the first point of contact for our members and guests, creating a welcoming and positive atmosphere. Your primary responsibilities include providing exceptional customer service, managing member accounts, and supporting the overall operations of the facility. Essential Duties and Responsibilities Deliver exceptional customer service by greeting members and guests warmly, answering inquiries, and resolving issues promptly. Efficiently check members in and out of the facility, ensuring accurate record keeping. Conduct facility tours for prospective members and provide detailed information about membership benefits. Drive new membership sales through effective sales presentations and relationship building. Assist with the new member enrollment process, including collecting necessary information and processing payments. Maintain accurate and up-to-date member records, including address changes, payment information, and contact preferences. Handle point-of-sale transactions, including memberships, merchandise, and court rentals. Manage facility operations during tournaments and events, including scheduling, reservations, and customer support. Adhere to strict data privacy guidelines to protect member information. Assist with general front office duties, such as answering phones, managing email inquiries, and maintaining a clean and organized workspace. (Bonus!) Share your passion for badminton, pickleball, or other paddle sports with our members! Qualifications and Requirements Proven track record of providing exceptional customer service. Ability to multitask and prioritize tasks efficiently. Proficiency in using computer systems and software, including iPad and Windows. Basic understanding of point-of-sale systems. High school diploma or equivalent. Must be at least 18 years old. Ability to speak multiple languages is a plus. Physical Demands Ability to stand and walk for extended periods. Ability to lift up to 50 pounds occasionally. We are committed to fostering a positive and inclusive work environment where all employees feel valued and respected.

website:

www.topshottx.com

Job Types:

Full-time, Part-time Pay:

$15.00 - $20.00 per hour

Benefits:

Flexible schedule

Work Location:

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