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FIRSTLIGHT FEDERAL CREDIT UNION

Member Advisor I

Pay: $41,579/yr

Posted: 06/16/2026

Location: El Paso, TX (Onsite)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 9/27/2026

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What they do

A Membership Sales Representative recruits and sells new memberships for organizations that rely on membership fees as a primary source of income, including industry and trade associations, service organizations, non-profit organizations and private clubs. May work within a specific territory for recruiting memberships.

$43,894 / year median in Texas

+18% projected growth

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Job Description

Member Advisor

I FIRSTLIGHT FEDERAL CREDIT UNION - 3.1

El Paso, TX Job Details Full-time $17.77 - $22.21 an hour 10 hours ago Qualifications High school diploma or GED Full Job Description Assist members in a high-volume contact center via telephone and online channels such as public website, online banking platform, and mobile application. The MA responds and resolves member inquiries with a one call resolution while maintaining the highest level of member service. Identifies the member financial needs and makes appropriate referrals to other product specialists. Provides a professional and memorable member experience with every interaction. Role models the Credit Union's Core Values. Meets or exceeds service expectations as reflected in their Voice of the Member survey scores. An MA may work on or offsite. Works under close supervision.

EDUCATION/CERTIFICATION

High school diploma or equivalent.

EXPERIENCE REQUIRED

One (1) year of financial institution experience or two (2) years of call center experience or three (3) years of customer service experience for every year of financial institution experience required.