Front Desk Administrator/ Sales Martial Arts

Job Overview We are looking for a friendly, reliable, and hardworking individual to join our team as a Front Desk & Sales Representative. This role is ideal for someone who enjoys talking with people, building relationships, helping families, and guiding new members through our programs. You do NOT need martial arts experience. Your main responsibility is helping families, supporting current members, and introducing new families to our programs. The right person will be organized, honest, positive, and comfortable speaking with people about memberships and program options.

Key Responsibilities:

Front Desk & Customer Service Greet students and parents warmly when they arrive. Help families with questions about classes, schedules, and memberships. Maintain a welcoming and organized front desk environment. Listen to member feedback and address concerns professionally. Assist with basic administrative tasks such as data entry and maintaining records. Member Support Follow up with members regarding overdue payments or account questions. Help families understand their membership and program options. Communicate member feedback or concerns to instructors when appropriate. Sales & New Member Enrollment Speak with families who come in for a free introductory class. Explain our programs and membership options clearly and confidently. Help new families choose the program that best fits their needs. Guide families through the enrollment process. You will not be teaching martial arts — your focus will be customer experience, communication, and program enrollment.

Required Skills & Qualifications:

Strong communication and customer service skills. Friendly, professional, and confident speaking with parents and students. Honest, responsible, and trustworthy. Organized with attention to detail. Comfortable discussing memberships and payments. Experience in customer service, front desk work, sales, or administrative roles is preferred but not required. Bilingual English/Spanish is a plus.

Job Details:

Job Type:

Part-time Pay:

$10.00•$12.00 per hour

Schedule:

Monday:

3:00 PM•8:00

PM Tuesday:

3:00 PM•8:00

PM Thursday:

3:00 PM•8:00

PM Friday:

3:00 PM•8:00

PM Saturday:

9:00 AM•2:00

PM Location:

On-site (ZIP Code 77084)

Training:

In-person training required before starting the job.

Perks & Growth Opportunity:

Opportunity for increased hours and advancement based on performance. Gain experience in customer service, administration, and sales. Work in a positive and supportive team environment. Free adult martial arts self-defense classes after work hours. If you enjoy helping people, building relationships with families, and working in a positive environment, we encourage you to apply.•Pre-Screening Questions 1. What ZIP code do you currently live in? 2. This job requires consistent transportation to our location in ZIP code 77084. Do you have reliable transportation to and from work for the scheduled shifts? 3. Do you have experience in customer service, front desk work, or sales? Please briefly describe your experience. 4. What were your last 2 job, when did you do them and what was your job responsibilties ? Y did they end?

Benefits:

Employee discount

Pay:

$11.00•$12.50 per hour Application Question(s): 1. What ZIP code do you currently live in? 2. This job requires consistent transportation to our location in ZIP code 77084. Do you have reliable transportation to and from work for the scheduled shifts? 3. Do you have experience in customer service, front desk work, or sales? Please briefly describe your experience. 4. What were your last 2 job, when did you do them and what was your job responsibilities?

Work Location:

In person