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Planet Fitness

Member Service Representative - FT 6AM-2PM

Entry-Level JobVerifiedNo experience needed

Pay: $12/hr

Posted: 5 weeks ago

Location: Lewisville, TX (Onsite)

Last Updated: 3 weeks ago

Hours: Full-Time

Expires: 9/22/2026

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What they do

A Membership Sales Representative recruits and sells new memberships for organizations that rely on membership fees as a primary source of income, including industry and trade associations, service organizations, non-profit organizations and private clubs. May work within a specific territory for recruiting memberships.

$43,894 / year median in Texas

+18% projected growth

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Job Description

Member Service Representative

FT 6AM-2PM
Planet Fitness
3.

3 Lewisville, TX Job Details Part-time | Full-time From $12 an hour 3 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Gym membership Paid sick time Qualifications Computer operation High school diploma or GED Fitness sales Desktop applications Client interaction via phone calls Full Job Description Job description: Job Summary All Gym Staff will be responsible for creating a positive member experience by providing a superior level of customer service and cleanliness to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities

Greet members, prospective members and guests, providing exceptional customer service.
Responsibilities could include: Answer phones in a friendly manner and assist callers with a variety of questions.

Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Detailed cleaning in all areas of the facility. Qualifications/Requirements

Customer service background preferred.
Basic computer proficiency.
Upbeat and positive attitude!
Punctuality and reliability is a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
High School diploma/GED equivalent required.
Must be 18 years of age or older. Physical Demands
Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Must be able to occasionally lift up to 50 lbs.

Job Types:

Full-time, Part-time Pay:

From $12.00 per hour

Benefits:

401(k) Dental insurance Gym membership Health insurance Paid sick time Paid time off Vision insurance

Work Location:

In person