A Membership Sales Representative recruits and sells new memberships for organizations that rely on membership fees as a primary source of income, including industry and trade associations, service organizations, non-profit organizations and private clubs. May work within a specific territory for recruiting memberships.
Member Services Lead 3.9 3.9 out of 5 stars 400 Mason St, Onalaska, WI 54650 $16 an hour - Full-time La Crosse Area Family
YMCA 36,236
reviews $16 an hour - Full-time Job Information Date Opened 07/20/2026 Job Type Full time Industry Nonprofit Charitable Organizations Work Experience 1-3 years Salary $16/hr. City Onalaska State/Province Wisconsin Country United States Zip/Postal Code 54650 About Us The Y is the leading nonprofit committed to strengthening the community by connecting all people to their potential, purpose and each other. Working locally, we focus on supporting young people, improving health and well-being, and inspiring action in and across communities. By bringing together people from different backgrounds, perspectives and generations, we ensure that we all have access to the opportunities, relationships and resources necessary to learn, grow and thrive. Job Description We are looking for an energetic individual who is seeking a fun opportunity creating a friendly, helpful and positive atmosphere for members and guests visiting or calling the Y, giving tours of the facility, processing memberships and registrations and addressing any member and guest concerns. This position is a full-time hourly position working 40 hours per week, Monday - Friday, 9:00 am - 5:00 pm at the Houser (Onalaska) Branch Responsibilities include but not limited to: Build relationships by using names and initiating conversations with all members, staff, volunteers, and guests. Check in all members and guests. Act as a lead member service representative, helping to train new staff and take on additional responsibilities in the department as needed. Delegate duties to Member Services staff as needed or directed by Member Engagement/Operations Director(s). Requirements High School degree or equivalent 3 years' experience in a customer service-oriented company Strong verbal communication skills and customer service skills Accurate money-handling skills High level of confidentiality Benefits Free Y Membership and Y programs 100% discount on school-age childcare 12% fully paid retirement after 2 years Full benefits package including generous PTO, health, dental, life insurance, short-term disability and long-term disability Paid birthday off 35% discount on full-time child care center Free Employee Assistance Program (EAP) An Equal Opportunity Employer
