Food Shelf Outreach Coordinator Channel One Regional Food Bank Rochester, MN Job Details Full-time $20 - $22 an hour 3 days ago Benefits Paid holidays Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Paid time off 401(k) matching Paid sick time Qualifications Spanish Teamwork High school diploma or GED Organizational skills Time management Full Job Description About Channel One Regional Food Bank Channel One Regional Food Bank is a non-profit organization dedicated to strengthening food access and building healthy communities. Our vision is that every community in our 14-county region is food secure and we achieve that vision by creating an inclusive culture that welcomes and respects the diversity of our employees, volunteers, and the people we serve, and honors the fundamental value and dignity of all individuals.

POSITION SUMMARY

The Food Shelf Outreach Coordinator will support the operation of the Channel One Food Shelf, with the goal of ensuring a welcoming environment focused on nutrition and choice. The Food Shelf Outreach Coordinator will manage stocking, packing, delivery and distributions for Mobile Markets and Mobile Pantries. The position supports the Food Shelf team of staff and volunteers through food shelf stocking, volunteer training, and shopper registration, intake, and support. Food Shelf and Program Stocking Receive orders and deliveries, maintaining adequate warehouse procedures and controls. Maintain inventory for mobile programs. Support inventory records and systems, including tracking orders using receiving logs and waste records. Support stocking standards across programs, prioritizing fresh food first. This includes utilizing SuperShelf categories and signage and managing the flow of high demand foods utilizing the Market Counter and other merchandizing. Manage stocking/packing for Mobile Markets, Mobile Pantries and delivery programs as needed. Provide cleaning and maintenance support to Food Shelf shopper floor and warehouse spaces. This includes mobile programming equipment and oversight of the annex warehouse space. Volunteer Support Create a positive, team-oriented environment by providing clear guidance, support, and communication to volunteers. Provide orientation for new volunteers, including training across all roles, focusing on Retail Rescue sorting, Delivery box packing and off-site volunteers doing delivery and mobile distribution support. Work with food shelf staff to identify daily priorities and keep volunteers on task with those priorities to ensure smooth and efficient operations. Coach and support volunteers to help staff meet standards and follow operational procedures. Communicate food shelf processes and expectations clearly to ensure consistency and understanding. Food Security Navigation Responsible for shopping area to create a shopping experience that promotes dignity, access, and nutrition. Includes maintaining stocking standards such as, but not limited to, SuperShelf, "top foods" and culturally relevant foods through signage, merchandizing, and other tactics. Responsible for registration, intake and shopper support at mobile programs as assigned. This includes data entry in Link2Feed or other assigned databases. Provide assistance and direction to new and returning shoppers by answering questions, resolving conflicts, explaining food shelf processes, and being sensitive to each individual's situation. In collaboration with the Community Access Manager, foster a welcoming environment in the Food Shelf, using warm, positive language to diffuse shopper conflict. Along with Food Shelf Manager and Community Access Manager, use a Manager on Duty approach to supporting shoppers.

QUALIFICATIONS

High School diploma or equivalent required; post-secondary education preferred. 2 years of experience in retail stocking/food operations or warehouse operations preferred. Bilingual language skills helpful (Arabic, Somali, Spanish, or Vietnamese). Relevant experience in the hunger relief network, food distribution sector or a related field preferred. All relevant experience including education, employment history and transferable skills considered. Ability to perform tasks as required, including lifting up to 50 pounds, walking, bending, pulling stooping and reaching. Ability to operate warehouse equipment including forklifts and pallet jacks. Skills and Abilities Proficiency with MS Office (Word, Excel, Outlook) Competent in learning new software for tracking and reporting Strong communication and interpersonal skills Ability to provide direction to and collaborate with team members and volunteers Excellent problem-solving skills High standards of professional ethics and conduct Committed to Channel One Regional Food Bank's mission Ability to work sensitively and effectively with the area's diverse population, maintaining confidentiality and dignity. Strong organization, time management skills, and ability to multi-task essential. Ability to obtain ServSafe certification and Food Manager Certificate required. Strong team player and positive communication skills Non-judgmental, positive attitude; able to maintain confidentiality and preserve client dignity. Able to de-escalate elevated client shopper encounters. Must possess a sincere desire to strengthen food access and build healthy communities by supporting people experiencing food insecurity with dignity. Wage and Benefits Starting pay ranges from $20.00 - $22.00 per hour.

Benefits include:

Health Insurance Company paid Employee Dental Insurance Company paid Employee Life and LTD Insurance 401(K) with employer match 9 Paid Holidays Paid Vacation and Paid Sick Leave 30 Minutes paid lunch breaks

Job Type:

Full-time Pay:

$20.00 - $22.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Paid time off Application Question(s): Are you able to successfully pass a background check?

Experience:

retail stocking or warehouse operations: 2 years (Required) forklift: 1 year (Preferred) Ability to

Commute:

Rochester, MN 55904 (Required)

Work Location:

In person