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Customer Manager Associate
Entry-Level JobVerifiedNo experience needed
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Career Insights for Merchandiser (General)
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Based on Missouri data
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What they do
A Merchandiser assists with marketing or promoting merchandise in a retail store. Advises on trends and styles; designs and creates merchandise displays in a store, to generate or improve customer sales. Works with sales associates, merchandise managers and product vendors. Monitors customer preferences and sales data.
$34,660 / year median in Missouri
+7% projected growth
Job Description
The Associate Customer Manager (ACM) is responsible for managing a designated territory and developing strong relationships with store managers and personnel to achieve short- and long-term performance objectives. Focused on small and midsize independent natural retailers, this role includes full wall-to-wall sales coverage, new item placement, schematic compliance, promotional selling, pricing surveys, and product merchandising. The ACM supports incremental sales growth by ensuring products are available, visible, and properly merchandised in stores. What's in it for you? Opportunity to work with leading natural and specialty retail brands Hands-on experience in sales, merchandising, and account management Supportive team environment with professional development opportunities Travel within the assigned territory with flexible daily schedules What will you do? Sell promotional programs and incremental product quantities through distributors such as UNFI and KeHE. Develop and maintain strong relationships with store managers and buyers through clear communication and follow-through. Ensure new items are placed quickly and accurately on shelves, maintaining schematic compliance. Identify and correct product voids, optimize shelf placement, and merchandise products effectively. Attend retailer resets as requested and complete in-store audits, pricing surveys, and other evaluations. Monitor and report competitive and market activity to management. Utilize supplied technology to report on results and track performance against objectives. Collaborate with the Sales Manager to set and review performance goals. How will you succeed? Build trust and rapport with store personnel and distributors to drive results. Demonstrate strong organizational, sales, and interpersonal skills. Manage multiple accounts efficiently while prioritizing high-impact activities. Maintain attention to detail and follow processes for reporting and merchandising. Be physically capable of performing in-store merchandising tasks and traveling across the territory.