Visual Merchandiser

Visual Merchandiser Job Provider:

HMS Department:

Retail Operations Reporting to: Store manger Work location: Assigned store.

Territory Responsibility:

Store Working hours:

Full-time Status:

Indefinite Contract Hudson Group is an international retailer and distributor primarily involved in the sport and fashion wear sectors. The Group's head office is in Malta but is also present through offices in Italy, Cyprus, Morocco, Nigeria and Algeria. Though Hudson Holdings was founded in 2006, the Group's roots reach as far back as 1987 when the first pair of NIKE was sold in Malta. Role purpose As an In Store Visual Merchandiser at Hudson, you'll be at the heart of creating an appealing in-store environment and embodying our brand essence. With a multifaceted role that encompasses both sales assistance on the shop floor and dedicating 20% of your time to perfecting visual merchandising, you'll be instrumental in maintaining the aesthetic charm and brand integrity throughout our retail spaces. Your responsibilities extend beyond the visual, making you a key player in the overall customer experience. The key duties and responsibilities of the role are as follows:

• Implement and adapt central VM guidelines, ensuring alignment with brand DNA and local market trends.
• Conduct regular store visit to assess visual consistency, product placement, and brand representation.
• Collaborate closely with store managers and sales staff to ensure product knowledge aligns with merchandising goals.
• Execute seasonal window displays, product launches, and promotional setups in line with brand strategies.
• Analyse store layouts and customer flow to optimize product placement and enhance customer experience.
• Optimize product placement and sell-through
• use reports, customer feedback and competitor analysis to adapt VM in support of business KPIs.
• Execute launches and promotions
• ensure execution is in line with the marketing and commercial calendar.
• Support in-store cross-selling opportunities
• maintain themed displays and product groupings to increase ATV and UPT.
• Collaborate with Buying, Supply Chain, and Operations teams
• understand inventory deliveries and translate commercial priorities into visual action points on the shop floor.
• Train store teams on visual execution
• guide store staff on VM standards, product presentation, and maintaining displays/fixtures with a commercial focus.
• Provide regular feedback & photo packs to the central VM team on local market trends, customer behaviour, and product performance.
• Support new store openings, renovations, or special events as required.

Expectations:

• Consistent application of central VM guidelines with creative local adaptations as needed.
• Effective communication with the central VM team and local retail management.
• Proactive approach to problem-solving and adapting layouts based on customer insights.
• High attention to detail, ensuring each store reflects the brand's premium positioning.
• Ability to work independently while aligning with broader brand objectives.

KPIs:

Stock Turnover:

Increased sell-through rates for key marketing styles.

Customer Conversion:

Improved in-store foot traffic & sales conversion.

Visual Maintenance:

Frequency and quality of VM updates as per brand standards.

Feedback Quality:

Constructive insights shared with the central VM team.

• Photo packs: Grading system by Central VM to measure quality of merchandising.

Measuring Effectiveness:

• Regular store audits and performance reviews.
• Monthly reporting to the central VM team on key insights and results.
• Customer feedback and market insights to refine merchandising strategies.
• Collaborative assessment of VM impact on sales and overall store performance.

Mystery Shopper:

Monitor feedback/results related to VM and layout, follow up on actions.

Training Engagement:

Track number of staff trained on VM standards

Timing of Execution:

Evaluate stores based on timely implementation of campaigns in line with marketing/commercial calendar.

Qualifications & Skills:

• 2+ years of experience in visual merchandising is a plus, ideally in a multi-brand or lifestyle retail environment.
• Strong creative and commercial mindset, with an eye for design and detail.
• Excellent communication and collaboration skills.
• Proficiency in visual merchandising software and digital tools.
• Ability to work flexible hours, including early mornings and weekends as required.