Merchandise Processor Team Lead

Description

WHAT YOU'LL DO

Assist Supervisor to achieve planned per hour throughput, cost per unit, level of service and accuracy standards throughout the shift/schedule. Lead assigned functional areas to ensure all Key Performance metrics are achieved; follow daily plan, monitor results, and assist where necessary to achieve daily goals. Assist Supervisor to delegate tasks, train and monitor associate performance to meet/exceed productivity, accuracy, quality, safety, and attendance goals with 100% SOP compliance. Team Lead will be responsible for hitting their own personal productivity goals. Optimize department operations by providing feedback to Supervisor regarding labor capacity and workload leveling. Support, create and maintain a culture of consistency, fairness & inclusiveness for associates.

WHAT YOU'LL NEED

High School Diploma / GED or equivalent experience 0-1 year of leadership service experience Effective oral and written communications skills PC Skills preferred Ability to be flexible with schedule rotation based on business needs Ability to perform all job tasks within department assigned