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RAPS PROFESSIONAL SERVICES PRIVATE LIMITED

Visual Merchandising Coordinator

Job Description

Position Overview This role will focus on two key areas: Virtual Training and Visual Refresh across the region. The successful candidate will be responsible for delivering engaging product training sessions, coordinating visual updates across stores, and ensuring consistent execution of brand standards. This is a hands-on role that requires strong communication skills, excellent follow-through, and the ability to take ownership of projects and drive initiatives forward in a fast-paced, international environment. Key Responsibilities 1. Training Deliver engaging virtual training sessions to retail store staff across North America and Latin America, covering product knowledge, collections, new product launches, innovations, and key selling points. Adapt training content to meet specific market and customer needs, including product assortment, product focus, Spanish translations, and innovation updates. Coordinate and manage training schedules in collaboration with retail customers across the region. Track training completion and maintain accurate training records, databases, and reporting tools. Collaborate with internal teams to ensure training materials and product information remain accurate and up to date. Identify opportunities to improve training effectiveness, engagement, and overall learning experience. 2. Visual Refresh Manage the visual refresh process across North America and Latin America, ensuring stores display the latest campaign materials and brand visuals in accordance with established guidelines. Coordinate with retail customers, agencies, and internal stakeholders to ensure timely and effective implementation of visual updates. Follow up on visual execution to confirm that stores have received and implemented the latest assets. Monitor deadlines, identify execution gaps, and proactively follow up on outstanding actions. Maintain accurate and up-to-date store files, databases, trackers, and visual assets for the region. Collect and organize store information, visual execution updates, and supporting materials for reporting and follow-up. Ensure consistency and compliance with brand guidelines across all retail locations. Candidate Requirements Excellent verbal and written communication skills. Fluency in English and Spanish is essential; Portuguese is an advantage. Strong presentation and interpersonal skills, with confidence communicating with diverse stakeholders across different markets. Ability to quickly learn product and brand information and present it confidently to retail teams. Basic understanding of marketing, branding, and/or visual merchandising principles. Strong organizational and time-management skills, with excellent attention to detail. Proficiency in Microsoft Office, particularly Excel and PowerPoint. Knowledge of SAP is an advantage. Proactive, hands-on, and entrepreneurial mindset, with a strong sense of ownership and accountability. Flexible and adaptable, with the ability to manage multiple priorities and changing requirements. Comfortable working independently while collaborating with a small, international team. Strong follow-through and the ability to manage tasks and projects from initiation through completion. Key Competencies Communication and presentation Planning and coordination Attention to detail Stakeholder management Problem-solving and initiative Time management and prioritization Adaptability in a multicultural environment Accountability and ownership #4002
Pay:
$35.50 - $37.50 per hour Expected hours: 40.0 per week Application Question(s): Are you able to speak English and Spanish fluently?
Experience:
visual merchandising: 3 years (Preferred) Virtual training and stakeholder communication: 3 years (Preferred)
Work Location:
Hybrid remote in Miami, FL 33132
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