Merchandise Processing Supervisor

Merchandise Processing Supervisor The Salvation Army Central Territory - 3.6 Ankeny, IA Job Details Part-time | Full-time $14 an hour 19 hours ago Benefits Paid training AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Pension plan On-the-job training Employee assistance program Vision insurance Employee discount 403(b) Qualifications Computer operation Customer communication Team leadership Basic math English High school diploma or GED Computer skills Payroll systems (technically supported)

Full Job Description Merchandise Processing Supervisor Location:

Ankey, IA Pay:

$14.00 per hour

Job Type:

Full-time Schedule:

35 hours per week, Monday - Saturday must have open availability

Benefits:

Medical, prescription drug, dental, vision, and hearing coverage Employer-paid basic life and AD&D insurance Employer-paid basic long-term disability coverage Optional voluntary life, short-term disability, and enhanced long-term disability coverage Paid vacation, sick time, and holidays Flexible spending accounts 403(b) retirement savings plan Employer-funded pension plan for eligible employees About the Role At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. In this key operational role, you'll oversee the production process and personnel with a focus on meeting established production and sales goals. You'll ensure quality control, maintain efficient workflows, and contribute to creating an excellent shopping experience for our customers. What You'll Do Production & Team Leadership Direct and ensure completion of daily tasks for production team members, including workspace maintenance Train new team members on production expectations and processes Perform quality control inspections to ensure only the best products reach the sales floor Track and report production metrics at scheduled intervals Implement strategies to meet product acquisition, production, and sales goals Manage product rotation and inventory control processes Operations & Quality Control Maintain organized workspaces and prepare for next-day production Support store maintenance and safety protocols Place and coordinate supply orders for processing needs Implement product control procedures to prevent shrinkage Monitor and control property, utility, and supply usage Customer & Team Relations Seek ways to improve donor and shopper experiences Support management in fostering positive understanding of policies and procedures Communicate effectively with store management regarding operations Direct complaints and concerns appropriately to management Training Provided Paid training on production expectations and store procedures Ongoing coaching and support from store leadership Opportunity to build retail and customer service skills Why Join Us Mission-driven work that supports programs in your community On-the-job training Team-oriented environment Employee Discount, Employee Assistance Program, and more!

Requirements:

What You Need Required High School Diploma or GED Experience following and giving direction Strong English communication skills Basic computer proficiency including payroll systems Ability to pass pre-employment drug test and background check Basic math skills Preferred Retail sales production and/or thrift store experience Physical Requirements Regular standing, walking, and manual dexterity Ability to lift/move up to 50 pounds regularly Occasional lifting up to 100 pounds Capability to climb, balance, stoop, kneel, or crouch as needed Clear vision (close and distance) with ability to adjust focus Schedule Requirements Flexibility to work weekends and evening hours Available for occasional travel to various locations for work or training Working Environment Store environment with quiet to moderate noise level May experience temperature fluctuations based on weather Some exposure to dust Extended periods of standing possible The Salvation Army is an equal opportunity employer. Candidates who are returning to work, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.